Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Morrison

Verona,MO

Summary

Dedicated professional with history of meeting assigned goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the department brand. I have the ability to connect with people to build genuine relationships and help showcase their accomplishments. Keen understanding that confidentiality and building trust are essential for a successful working relationship. Desire opportunities to learn and grow alongside the people I am working with.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Occupational Risk Coordinator

Jack Henry & Associates
Monett, MO
06.2005 - Current
  • Responsible for coordinating logistics of JH Health and Safety training program, developing training schedules, monitoring participation and tracking costs for assigned training. (OSHA Compliance)
  • Training development including Storyboarding/project planning, Scripting Editing; Graphic design; Instructional design, Audio Recording and Editing Publishing Testing and Distribution via LMS.
  • Health and Safety Promotion including graphic, written, video and specialized PR campaigns via print, e-mail, or web.
  • Collaborate on safety policy and procedure development as well as annual reviews for JH.
  • Support my leadership and team with creating department communications as well as editorial, graphic, and training development.
  • Provided administrative support for manager in areas of expense reporting, procurement, budget, travel arrangement and communications.
  • Facilitated confidential Workers' Compensation claims including drug testing, medical and claims management. Acting as liaison for associates with Workers' Compensation carrier, for appointments, billing resolution and payment of benefits.
  • Managed auto accident claims and injuries with vendors and insurance companies.
  • Assisted in development, management, promotion and utilization of JH Ergonomics program to reduce ergonomic risk.
  • Collaborate with various departments throughout JH including HR, Finance, Facilities, and Education.

Corporate Travel Supervisor

Jack Henry & Associates
Monett, MO
02.2004 - 06.2005
  • Contributed to development and implementation of travel booking processes, procedures and systems to reduce costs.
  • Worked closely with top executives and assistants to meet compliance with strict business schedules.
  • Responded to travel counselor questions, issues, and complaints and found appropriate solutions when needed.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
  • Provided training and performance reviews for 8 travel counselors.

Corporate Travel Coordinator

Jack Henry & Associates
Monett, MO
06.2000 - 02.2004
  • Kept manager informed of ongoing, unresolved travel issues.
  • Researched and compared travel and hotel accommodations to identify best option for travel need.
  • Educated employees on corporate travel policies and procedures.
  • Assisted with meeting and event planning activities.
  • Reserved airline, car and hotel tickets for employees.

Education

Associate of Science - Hospitality Administration And Management

Crowder College
Neosho, MO

Skills

  • Proficient with Microsoft O365 tools
  • Strong Communication and interpersonal skills
  • Corporate Safety & Compliance
  • Emergency Preparedness
  • Communications Strategies
  • Expense Management
  • Administrative Support
  • Team Builder
  • Keen eye for details

Certification

ACS - Adobe Captivate Specialist

CEAS - Certified Ergonomic Assessment Specialist

Timeline

Occupational Risk Coordinator

Jack Henry & Associates
06.2005 - Current

Corporate Travel Supervisor

Jack Henry & Associates
02.2004 - 06.2005

Corporate Travel Coordinator

Jack Henry & Associates
06.2000 - 02.2004

Associate of Science - Hospitality Administration And Management

Crowder College

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