Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Melissa Moyer

Dayton,VA

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

17
17
years of professional experience

Work History

Office Manager

Heartland Health Clinic
06.2024 - 11.2025

Streamlined office operations to improve workflow efficiency and reduce administrative delays. Assisted healthcare providers in managing patient appointments and optimizing staff schedules. Developed standard operating procedures for office processes to ensure compliance with healthcare regulations. Managed office supply inventory. Protected sensitive information by maintaining confidentiality of company documents and personnel records. Reconciled accounts payable and receivable transactions to deliver accurate financial records.

Bookkeeper/Customer Service Representative

Christian Light
10.2022 - 02.2024

Facilitated efficient order processing by managing customer communications effectively. Assisted in resolving customer service issues. Supported the streamlining of accounts payable and receivable functions, improving financial accuracy and reporting.

Administrative Assistant

Shenandoah Christian Music Camp
08.2021 - 08.2023

Organized PR materials and maintained website to boost online visibility. Assisted in scheduling and coordinating music camp events. Improved communication among staff, attendees, and volunteers for better operations. Managed office supply inventory. Provided excellent customer service by addressing client inquiries and resolving issues. Maintained accurate records through careful data entry and management of company databases. Supported executive staff by managing meeting schedules, travel plans, and document preparation.

Business Secretary

Bald Eagle Boys Camp (voluntary service)
07.2017 - 03.2021

Assisted with onboarding new volunteers. Organized filing system for easy access to important documents, supporting staff in information retrieval. Improved office efficiency by introducing document management systems. Kept accurate financial records through careful expense tracking and budget oversight. Streamlined daily operations by managing phone calls, emails, and correspondence while maintaining professionalism.

QuickBooks/Bookkeeping Department Manager

Gehman Accounting
05.2016 - 05.2017

Assisted with QuickBooks setup, bookkeeping, payroll, and tax support. Helped improve operational efficiency and client service delivery through departmental initiatives. Addressed customer issues directly and implemented effective solutions. Supported team organization by setting priorities and maintaining schedules.

Administrative Assistant

Anabaptist Financial
06.2011 - 12.2015

Managed loan, investment, IRA, and charitable giving accounts effectively. Supported bookkeeping tasks by reconciling bank accounts, processing ACH and wire transactions, and scanning daily deposits. Assisted with notary work for mortgage documents. Helped organize registration and speaker presentations for seminars across various states. Trained new administrative staff on operational protocols and software tools. Aided in improving office procedures to enhance workflow efficiency. Operated multi-line phone system for effective call routing and message delivery. Maintained confidentiality of sensitive information by following privacy policies and secure filing systems. Managed office supply inventory by ordering essential items to avoid workflow disruptions. Coordinated with tech support to resolve IT issues.

Education

Bachelor of Arts - Secondary Education, Mathematics

Bloomsburg University
Bloomsburg, PA

Skills

  • Virginia Notary Public
  • Data entry
  • Bookkeeping
  • Relationship building
  • Scheduling
  • Staff management

Timeline

Office Manager

Heartland Health Clinic
06.2024 - 11.2025

Bookkeeper/Customer Service Representative

Christian Light
10.2022 - 02.2024

Administrative Assistant

Shenandoah Christian Music Camp
08.2021 - 08.2023

Business Secretary

Bald Eagle Boys Camp (voluntary service)
07.2017 - 03.2021

QuickBooks/Bookkeeping Department Manager

Gehman Accounting
05.2016 - 05.2017

Administrative Assistant

Anabaptist Financial
06.2011 - 12.2015

Bachelor of Arts - Secondary Education, Mathematics

Bloomsburg University
Melissa Moyer