Melissa Murphy
Milford
Summary
Dynamic mortgage specialist with 10 years of services expertise, adept at driving successful loan allocations and facilitating seamless communication with key partners. Proven track record in managing loan data for evaluation and sale in the secondary market, ensuring investors receive necessary documentation. Skilled in reviewing documentation, identifying discrepancies and maintaining accurate records while being extremely detail orientated. Experienced Administrative Assistant known for directing communication and appointments to support operational efficiency. Adept at multitasking and thriving in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Quality Control Associate
Total Mortgage Services, LLC
Milford, CT
03.2025 - Current
- Conducted quality inspections to ensure compliance with industry standards and regulatory requirements.
- Collaborated with cross-functional teams to address quality issues and implement corrective actions.
- Developed and maintained documentation of quality control procedures and processes.
- Review documentation and data to ensure accuracy and compliance with company standards
Secondary Marketing Analyst
Total Mortgage Services
Milford, CT
04.2016 - 03.2025
- Responsible for allocating funds on purchased loans.
- Provide required loan data to Freddie Mac and Fannie Mae by importing each loan into their system for purchase evaluation.
- Within this partnership with Freddie Mac and Fannie Mae, I also sell loans into the secondary market through loan assessment of their data.
- Responsible for investors receiving required documents in their purchasing process.
Administrative Assistant
Carriage Green Assisted Living
Milford, CT
10.2014 - 07.2017
- Responsible for directing calls to appropriate departments and personnel.
- Communicated with medical professionals to best support the residents.
- Coordinate appointments for residents with their perspective doctors.
Education
General Studies -
Norwalk Community College
Norwalk, CT01-2016
General Studies - undefined
Housatonic Community College
01-2012
Skills
- Ability to Work in a Team
- Highly Motivated
- Organizational excellence
- Effective Communicator
Accomplishments
- Going the Extra Mile Award - Recognized in 2020 due to my highly driven work ethic during unprecedented times
Timeline
Quality Control Associate
Total Mortgage Services, LLC
03.2025 - Current
Secondary Marketing Analyst
Total Mortgage Services
04.2016 - 03.2025
Administrative Assistant
Carriage Green Assisted Living
10.2014 - 07.2017
General Studies - undefined
Housatonic Community College
General Studies -
Norwalk Community College