Melissa Naberhaus
Lancaster,Ohio
Summary
Accomplished LISW-S and County Supervisor with a proven track record at Integrated Services for Behavioral Health, excelling in clinical supervision and client engagement. Demonstrated leadership in guiding teams and enhancing performance, with a keen eye for detail and effective communication. Achieved significant client retention through innovative engagement processes, surpassing revenue expectations by a notable margin.
Overview
34
34
years of professional experience
1
1
Certification
Work History
LISW-S and County Supervisor
Integrated Services for Behavioral Health
Fairfield County, Ohio
02.2016 - Current
- Company Overview: isbh.org
- Provide quality assessments and treatment recommendations
- Maintain a caseload of counseling clients, exceeding revenue expectations
- Provide weekly, clinical supervision for licensed practitioners and those seeking independent licensure
- Provide monthly, operational supervision to staff (at one time this was appx 20 individuals)
- Conduct monthly All Staff meetings for the entire Fairfield County team, with an attached agenda
- Oversee metrics in Power BI, including intakes, engagement and counseling referrals
- Provide Field Instruction to MSW interns
- Developed the Supervision Review form to monitor staff performance in monthly operational supervision meetings
- Developed and implemented an engagement process to meet the metric and retain clients after initial intake
- Frequently collaborate with community partners while supporting licensed staff on high needs and intensive cases
Counselor
The Recovery Center
Lancaster, Ohio
09.2011 - 02.2016
- Municipal Court, Fresh Start Drug Court Counselor: Collaborate weekly with the Judge, Program Coordinator, and Probation Officer to provide intensive counseling to high-risk individuals with opiate and polysubstance addictions
- Drug and Alcohol Counselor: Deliver counseling services to individuals dealing with substance use disorders, addressing both drug and alcohol dependencies
- Group Facilitation: Co-facilitated both Men's Intensive Outpatient Program and Women's Treatment Groups, focusing on recovery strategies and peer support
- Client Assessments and Individual Counseling: Conduct agency intakes, diagnostic assessments, and provide one-on-one counseling for clients with substance dependence and dual diagnoses
Clinical Director/Adult Therapist
The Lighthouse
Lancaster, Ohio
01.1999 - 09.2011
- Provided weekly supervision to licensed social workers, case managers, and practicum students
- Managed a team of 8-13 professional and paraprofessional staff members
- Conducted individual and group therapy sessions for survivors of domestic violence
- Performed individual assessments, diagnoses, and developed personalized treatment plans
- Responded to crisis calls, offering immediate assistance and support
- Developed individual service plans for both residential and outpatient clients
- Collaborated with other service providers to ensure comprehensive client care
- Assisted clients in creating safety plans tailored to their specific situations
- Educated clients on domestic violence dynamics and the cycle of violence
- Employed relaxation exercises, stress reduction techniques, and self-monitoring strategies to alleviate distress symptoms in clients
- Served as Chairperson of the Quality Assurance Committee, overseeing program effectiveness and compliance
- Facilitated weekly client review meetings, adopting a team-based approach to address shelter residents' needs
Family Therapist
Search Light C.A.R.E.
Columbus, Ohio
09.1996 - 01.1999
- Conducted therapy sessions with individuals, couples, and families within the foster care system and outpatient clinic settings
- Provided individual and family therapy to assist families coping with issues related to medically fragile children
- Counseled children and adolescents facing behavioral and emotional challenges, including separation anxiety, depression, and adjustment disorders
- Addressed issues such as substance abuse, domestic violence, and child physical and sexual abuse and neglect through individual and family counseling
- Served as a liaison between the agency and external contacts, including schools, the court system, and social service agencies, to coordinate comprehensive care
- Researched, designed, and implemented training programs for foster parents to meet state licensing requirements
Graduate Intern
New Horizons Mental Health Services
Lancaster, Ohio
09.1995 - 05.1996
- Co-facilitated psycho-educational support groups for clients dealing with panic and anxiety disorders
- Co-facilitated support groups for clients diagnosed with bipolar disorder
- Served as a Community Support Program team member, providing supportive counseling to clients
- Accompanied the Emergency Services Unit on crisis calls to Fairfield Medical Center's Emergency Room and psychiatric ward
Family Services Worker Principal
Commonwealth of Kentucky
Newport, Kentucky
03.1993 - 06.1995
- Managed complex cases involving child physical and sexual abuse and neglect
- Provided family preservation services through home-based monitoring, counseling, and referrals
- Collaborated with the legal system to remove, place, and monitor children in various settings, including extended family homes, foster care, residential facilities, group homes, and emergency shelters
- Co-facilitated educational and support groups for parents mandated to acquire new skills as part of case plans or court orders
- Handled emergency intake and abuse calls during office hours and managed after-hours crisis situations
- Coordinated with on-call judges to secure emergency custody orders for safe child placements
Intern
The Gathering Place
Athens, Ohio
09.1991 - 04.1992
- Worked with adults with mental disabilities and dual diagnoses in a non-residential, peer recovery setting
- Assisted clients in rebuilding socialization skills and enhancing daily living abilities
Education
Master of Social Work -
The Ohio State University
Columbus, OH06-1997
Bachelor of Arts - Sociology
The Ohio University
Athens, OH06-1992
Skills
- Clinical supervision
- Client engagement
- Team leadership
- Performance evaluation
- Effective communication
- Coaching and mentoring
- Verbal and written communication
- Attention to detail
Certification
- Licensed Independent Social Worker with Supervision Designation (LISW-S), 1999–Present
- I. 0008642-SUP
References
References available upon request.
Timeline
LISW-S and County Supervisor
Integrated Services for Behavioral Health
02.2016 - Current
Counselor
The Recovery Center
09.2011 - 02.2016
Clinical Director/Adult Therapist
The Lighthouse
01.1999 - 09.2011
Family Therapist
Search Light C.A.R.E.
09.1996 - 01.1999
Graduate Intern
New Horizons Mental Health Services
09.1995 - 05.1996
Family Services Worker Principal
Commonwealth of Kentucky
03.1993 - 06.1995
Intern
The Gathering Place
09.1991 - 04.1992
- Licensed Independent Social Worker with Supervision Designation (LISW-S), 1999–Present
- I. 0008642-SUP
Master of Social Work -
The Ohio State University
Bachelor of Arts - Sociology
The Ohio University
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