Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melissa Nall

Van Meter,IA

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Retail Sales Associate 3

Viaero Wireless
Limon, CO
05.2015 - 09.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales with cash and credit card.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked closely with manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Opened and closed store independently and prepared nightly bank drop.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Increases store sales by 30%

Dietary Manager

Lincoln Community Hospital
Hugo, CO
05.2011 - 03.2015
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Visited with residents to inquire about satisfaction, quality and personal preferences.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Purchased food supplies for department according to budget limitations.
  • Motivated staff to perform at peak efficiency and quality.
  • Purchased food and cultivated strong vendor relationships.
  • Oversaw food preparation and monitored safety protocols.
  • Past all inspections with no found concerns

Kitchen Manager

Limon Child Development Center
Limon, CO
08.2003 - 05.2011
  • Scheduled and received food deliveries and adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Purchased food and cultivated strong vendor relationships.
  • Created monthly menus according to FDA guidelines.
  • Completed government paper work for reimbursements on federal food grants.
  • Helped with designing new stove area with hood ventilation system.
  • Helped planning and designing area for new walk in freezer.

Education

Associate of Arts - Child Development

Morgan Community College
Fort Morgan, CO
05.2009

High School Diploma -

Limon Public Schools
Limon
05.1985

Skills

  • Time Management
  • Store Opening and Closing
  • Adaptable and Flexible
  • Financial Recordkeeping
  • Strong Communication and Interpersonal Skills
  • Computer Proficiency and Microsoft Office
  • Staff Supervision
  • Multitasking and Organization
  • Inventory Management
  • Bank and Safe Deposit
  • Supply Ordering
  • Revenue Growth
  • Leadership
  • Documentation

Accomplishments

Qualified for Presidents Club 4 years a row as one of the top ten Sales Associates.

Timeline

Retail Sales Associate 3

Viaero Wireless
05.2015 - 09.2022

Dietary Manager

Lincoln Community Hospital
05.2011 - 03.2015

Kitchen Manager

Limon Child Development Center
08.2003 - 05.2011

Associate of Arts - Child Development

Morgan Community College

High School Diploma -

Limon Public Schools

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Melissa Nall