Melissa Nelson
Cedar City,UT
Summary
Results-driven Travel Coordinator at Skywest Charter with expertise in organizing travel logistics and maintaining precise records for crew members. Dynamic Program Manager at Our Rescue excelling in project coordination and fostering cross-functional collaboration. Known for driving operational efficiency and enhancing team communication, with proven ability to remain calm under pressure and solve problems in real time. Recognized for implementing innovative solutions that boost productivity and streamline processes, ensuring timely delivery of projects.
Overview
24
24
years of professional experience
Work History
Travel Coordinator
Skywest Charter
St George, UT
08.2025 - Current
- Facilitated travel logistics to ensure timely and efficient crew deployment.
- Engaged in teamwork to optimize services provided to crews and resolve issues effectively.
- Responded to incoming calls and resolved issues promptly to maintain smooth crew operations.
- Maintained up-to-date travel information by systematically updating software and spreadsheets.
Program Manager
Our Rescue
Murray, UT
03.2025 - 06.2025
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Planned and executed internal and external conferences, facilitating collaboration among diverse stakeholders and ensuring smooth event logistics.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
Project Manager International Operations
Our Rescue
Murray, UT
05.2021 - 03.2025
- Engaged in ongoing education and skill development on emerging programs and initiatives to optimize service delivery for teams worldwide.
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Led cross-functional teams to ensure timely project delivery and adherence to quality standards.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed budgets for 4 different Regional Directors
- Frequently arranged international travel logistics for partners from various countries, ensuring inclusivity across religious, cultural, and socioeconomic backgrounds for conference participation.
- Coordinated projects between HQ and International team members
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Purchasing Manager
Our Rescue
Murray, UT
03.2020 - 05.2021
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships, and negotiated prices.
- Implemented policies to reduce cost and eliminate waste.
- Identified opportunities to reduce lead times and improve inventory management.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
Finance Administrator
Our Rescue
Murray, UT
09.2015 - 03.2020
- Managed expense tracking and personnel vouchers.
- Reconciled accounts and investigated variances.
- Identified and corrected miscalculations and financial discrepancies to support quality assurance.
- Completed clerical and data entry tasks to optimize financial procedures.
- Established and checked coding procedures, monitored reports and updated internal files.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Supported financial director with special projects and additional job duties.
- Organized and booked all corporate travel.
- Implemented a corporate travel platform for improved financial efficiency.
- Assisted the CFO with HR-related assignments, including managing contractor compliance with non-disclosure agreements and contractual obligations.
- Completed periodic Background checks on all employees, contractors, and volunteers.
- Managed all credit card transactions to ensure accuracy and compliance with company policies. Oversaw the collection of receipts for every transaction to support annual audit procedures.
Small Business Owner
Myself
Cedar City, UT
06.2002 - 09.2015
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed budget and expenditures to make sure business was profitable.
Education
Bachelor of Arts - General Studies
Southern Utah University
Cedar City, UT08-2026
Skills
- Project Coordination
- Cross-functional Team Collaboration
- Remote Team Communication Tools (eg, Slack, Asana, MS Teams)
- Task Prioritization & Workflow Optimization
- Conference Planning & Group Travel Logistics
- Corporate Travel Management
- Data Entry & Accuracy
- Friendly, positive attitude
- Customer service
- Problem-solving
Timeline
Travel Coordinator
Skywest Charter
08.2025 - Current
Program Manager
Our Rescue
03.2025 - 06.2025
Project Manager International Operations
Our Rescue
05.2021 - 03.2025
Purchasing Manager
Our Rescue
03.2020 - 05.2021
Finance Administrator
Our Rescue
09.2015 - 03.2020
Small Business Owner
Myself
06.2002 - 09.2015
Bachelor of Arts - General Studies
Southern Utah University