Melissa Nelson-Moore
University Park,Illinois
Summary
Dedicated Special Education Paraprofessional with a proven track record at CM201U School District, adept at IEP compliance and student advocacy. Enhanced classroom engagement through effective instructional support and conflict resolution, fostering a positive learning environment. Committed to collaboration with teachers and ensuring student success through tailored assistance and empathetic communication.
Overview
26
26
years of professional experience
Work History
Special Education Paraprofessional
CM201U School District
11.2022 - Current
- Supported classroom management, ensuring a positive and structured learning environment.
- Collaborated with special education staff to develop and adapt instructional materials for students.
- Monitored student progress, providing feedback and encouraging engagement during lessons.
- Implemented behavioral strategies to promote social skills and emotional development among students.
- Managed classroom activities, ensuring compliance with safety protocols and district policies.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Special Education Paraprofessional
CM201U School District
08.2017 - 08.2019
- Supported classroom management, ensuring a positive and structured learning environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Childcare Site Director
Ivy League Before and After School Program
03.2015 - 10.2017
- Directed daily operations of childcare site, ensuring compliance with safety and licensing regulations.
- Developed and implemented age-appropriate educational programs to enhance children's learning experiences.
- Supervised and trained staff, fostering a collaborative environment focused on professional growth.
- Maintained communication with parents, addressing concerns and providing updates on children's progress.
- Ensured timely completion of required paperwork such as incident reports or maintenance requests to maintain overall organization efficiency at the site level.
- Increased parent satisfaction by maintaining open communication channels and providing regular updates on their child''s progress.
- Engaged with parents and families to build positive relationships for children to thrive.
Certified Pharmacy Technician
Albertsons Pharmacy
05.1999 - 07.2016
- Managed medication dispensing processes, ensuring compliance with safety and regulatory standards.
- Collaborated with healthcare providers to resolve prescription-related inquiries efficiently.
- Implemented quality assurance protocols, enhancing accuracy in medication preparation.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Education
Associate of Arts - Liberal Arts
South Suburban College of Cook County
South Holland, IL05-2026
Skills
- IEP compliance
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Collaboration with teachers
- Verbal and written communication
- Instructional support
- Student advocacy
- Student supervision
- Conflict resolution
Timeline
Special Education Paraprofessional
CM201U School District
11.2022 - Current
Special Education Paraprofessional
CM201U School District
08.2017 - 08.2019
Childcare Site Director
Ivy League Before and After School Program
03.2015 - 10.2017
Certified Pharmacy Technician
Albertsons Pharmacy
05.1999 - 07.2016
Associate of Arts - Liberal Arts
South Suburban College of Cook County