Melissa Nichols
Aurora
Summary
Dynamic professional dedicated to fostering a culture of connection and positive change within organizations. Known for developing extraordinary leaders guided by a commitment to service, I have successfully supported the launch and adoption of innovative systems that enhance the experience for both consumers and employees. With a strong background in cross-functional collaboration, I aim to leverage my expertise in promoting diversity and inclusion while driving impactful initiatives that inspire engagement and align with organizational values. Seeking to contribute to a company that prioritizes community and connection in its mission.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks Coffee Company
09.2006 - Current
- Accelerated development of leadership roles, strengthening overall team performance.
- Assessed trainee progress and provided constructive feedback.
- Boosted weekly sales from $36,000 to $62,000 and doubled store revenue from $1 million to $2 million.
- Achieved exceptional quarterly sales performance, enhancing overall efficiency.
- Implemented Inventory Management System (IMS) program district-wide, boosting inventory precision.
- Implemented ASM training workshops to strengthen leadership capabilities and ensure long-term organizational excellence.
- Developed educational content for Labor Leadership's ongoing training needs in Area 103.
- Spearheaded the introduction of handheld devices in Area 103, boosting efficiency and customer service.
- Created a supportive environment for individual growth and adaptation by fostering tailored communication.
- Reduced district window times by approximately 50%, enhancing service efficiency.
- Organized various community events.
- Led and orchestrated Coffee Master program for district.
- Directed planning and tracking efforts for hosting Area call to discuss Bonus incentives with 200 managerial staff.
Education
Bachelor of Science - Organizational Leadership (Project Management)
Arizona State University
05.2024
Dental Program -
Aurora Community College
01.2009
Skills
- Team Dynamics Enhancement
- Adaptability
- Vision Aligning
- Leadership Development
- Data analysis
- Budget management
- Opening and closing procedures
- Operations management
- Recruitment and hiring
- Performance reviews
- Inventory oversight
- Effective communication
- Sales analysis
- Expense tracking
- Program implementation
- Strategic thinker
- Financial operations management
Languages
English, Expert
Accomplishments
- Manager of the quarter
- Community Champion
- District Trainer
- ADP 2024
Certification
- Food Proctor
- Project Management Professional certification
- Scope Certification ASU
Languages
English
Professional
Timeline
Store Manager
Starbucks Coffee Company
09.2006 - Current
Bachelor of Science - Organizational Leadership (Project Management)
Arizona State University
Dental Program -
Aurora Community College
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