Melissa Nieto
Summary
- Demonstrates ability to complete tasks accurately despite interruptions, and competing demands.
- Responsible worker who is always ready to contribute to team, and company success.
- Dedicated to tackling any task, and efficiently completing all work.
- First Aid, CPR, and HIPPA Certified.
- Reliable, punctual, and hard working.
- Committed to learning new skills, and curriculum.
- Worked with people ranging from toddlers to senior citizens.
- A passion to help others, and learn new skills to help others.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
18
18
years of professional experience
Work History
Caregiver
Accent Care Home Health
Waco, TX
12.2022 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Provided ongoing compassionate patient care for client.
- Followed safe lifting and transferring techniques to transport patient.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Respected the rights of client while maintaining confidentiality of all personal information.
- Laundered clothing and bedding to prevent infection.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Assisted elderly client with activities of daily living, such as bathing, dressing and grooming.
Caregiver
IHSS In Home Support Services
Sylmar, CA
06.2016 - 06.2022
- Organized oral medications for clients following dosage and schedule requirements.
- Assisted with meal planning to meet nutritional plans.
- Helped clients get in and out of beds and wheelchairs.
- Maintained clean and well-organized environment for client happiness and safety.
- Maintained detailed records of services performed on clients.
- Supported bathing, dressing and personal care needs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed household errands and other essential duties.
Externship (Ultrasound)
San Fernando Valley Advanced Imaging ( Radnet)
Van Nuys, CA
05.2015 - 11.2015
- Maintained inventory and supply levels for materials
- Reduced patients’ anxiety and enhanced cooperation by educating on procedure details, instructions and expectations
- Captured and developed images following physicians’ orders allowing proper diagnosis and treatment
- Completed diagnostic-quality ultrasound exams under direction of radiologist
- Operated ultrasound equipment to produce images of internal organs
- Maintained highest levels of quality, safety and patient confidentiality by following guidelines when collecting patient information and conducting imaging procedures
- Called patient to confirm appointment
- Performed extensive cleaning after every patient
Externship (Ultrasound)
Serra Medical Group
Sun Valley, CA
05.2015 - 08.2015
- Maintained inventory and supply levels for materials
- Reduced patients’ anxiety and enhanced cooperation by educating on procedure details, instructions and expectations
- Captured and developed images following physicians’ orders allowing proper diagnosis and treatment
- Completed diagnostic-quality ultrasound exams under direction of radiologist
- Operated ultrasound equipment to produce images of internal organs
- Maintained highest levels of quality, safety and patient confidentiality by following guidelines when collecting patient information and conducting imaging procedures
- Called patient to confirm appointment
- Performed extensive cleaning after every patient
Courtesy Clerk/ Checker
Vons Market
Mission Hills, CA
08.2006 - 05.2015
- Returned exchanged or unwanted items to correct shelf locations and organized display arrangements
- Assisted customers with price checks, heavy items and finding products
- Maintained revenue streams by exhausting every option before offering refunds
- Packaged or bagged purchases and helped customers move items to vehicle
- Escorted customers to desired merchandise location
- Worked closely with front-end staff to assist customers
- Answered questions and informed customers of current sales and promotions
- Collected shopping carts from parking lot to maintain clean, organized parking lot area
- Consulted with customers to determine best methods to resolve service and billing issues
- Assisted cashiers by bagging groceries with either plastic, paper or reusable cloth bags
- Greeted every customer with smile, friendly manner and personalized support to drive store loyalty
- Promoted and explained loyalty programs to customers, helping customers complete forms to finalize membership
- Evaluated safety and security concerns and reported to leadership as appropriate
- Maintained store cleanliness and sanitation
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Reported any suspicious activity or theft occurring within store premises immediately to management staff.
- Prepared and checked cashier register tills.
- Processed payments made by credit cards, gift cards, checks or cash accurately and efficiently.
- Counted money in cash drawers at beginning and end of shifts to ensure accuracy of funds.
- Provided excellent customer service during all interactions with customers.
Internship Program (Senior Center)
Alicia Broadous-Duncan Multi-Purpose Senior Center
Pacoima, CA
08.2011 - 05.2012
- Delivered an exceptional level of service to each client by listening to concerns and answering questions
- Created communication strategies to meet client objectives
- Provided in home services/ intakes
- Checked on seniors via Phone
- Developed Spreadsheets
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Answered phone calls and emails on behalf of professionals to provide timely responses for common requests.
Internship Program
Casa Esperanza
Panorama City, CA
02.2011 - 05.2011
- Helped Middle/High school students with after school homework
- Shared experiences with students
- Built trust, and relationships with students
- Helped provide a safe environment for students
Education
High School Diploma -
Los Angeles Baptist Jr/Sr High School
North Hills, CA06.2007
Associate of Arts - General Education
Los Angeles Mission College
Sylmar, CA05.2010
Bachelor of Arts - Sociology/ Social Welfare
California State University - Northridge
Northridge, CA05.2012
Associate of Science - Ultrasound/ Sonographer
Casa Loma College
Van Nuys, CA11.2015
Skills
- Excellent Communication
- Client Needs Assessment
- Confidentiality
- Emotional Support
- Housekeeping Support
- Clean Driving Record
- Report Writing
- Fast Learning
- Computer-Savvy
- Perform well in high-demand, fast-paced environments
- Excellent Communication Skills
- Proper Phone Etiquette
- Dedicated Team Player
- Problem Resolving
- Results-Oriented
- Resourceful
- On Time
- Work Ethic and Integrity
- Good Time Management Skills
- Customer Service Excellence
- Cash Management
Timeline
Caregiver
Accent Care Home Health
12.2022 - Current
Caregiver
IHSS In Home Support Services
06.2016 - 06.2022
Externship (Ultrasound)
San Fernando Valley Advanced Imaging ( Radnet)
05.2015 - 11.2015
Externship (Ultrasound)
Serra Medical Group
05.2015 - 08.2015
Internship Program (Senior Center)
Alicia Broadous-Duncan Multi-Purpose Senior Center
08.2011 - 05.2012
Internship Program
Casa Esperanza
02.2011 - 05.2011
Courtesy Clerk/ Checker
Vons Market
08.2006 - 05.2015
High School Diploma -
Los Angeles Baptist Jr/Sr High School
Associate of Arts - General Education
Los Angeles Mission College
Bachelor of Arts - Sociology/ Social Welfare
California State University - Northridge
Associate of Science - Ultrasound/ Sonographer
Casa Loma College
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