Summary
Work History
Education
Skills
Timeline
Generic

Melissa Nuesi

Brooklyn

Summary

I am a 23-year-old dedicated professional with a passion for customer service and a strong work ethic. I thrive in dynamic, fast-paced environments and am committed to providing excellent service to clients. I am highly adaptable, quick to learn new skills, and always eager to contribute to team success. My background includes experience in retail, security, and customer support, and I am now seeking to apply these skills in a challenging and rewarding role.

Work History

Customer Service Associate

ShopRite
  • Delivered top-notch customer service by greeting customers, addressing inquiries, and providing product recommendations
  • Ensured pricing accuracy and processed payments efficiently, while maintaining a safe and organized environment
  • Assisted customers with returns, exchanges, and resolving product issues, ensuring a high level of satisfaction
  • Worked closely with team members to maintain store cleanliness, restock shelves, and assist with inventory management
  • Collaborated with management to meet sales targets and maintain positive customer feedback

Customer Service Representative

Little Caesars
  • Delivered exceptional customer service by greeting customers, answering questions, and providing order recommendations
  • Managed cash register, processed transactions, and handled customer orders promptly and accurately
  • Ensured adherence to Little Caesars' customer service standards and maintained a welcoming and clean environment
  • Assisted in the preparation and assembly of food orders to ensure timely delivery

Customer Service Representative | Cashier | Stock Associate

Forever 21
  • Provided personalized shopping experiences to customers, helping them find products and offering style suggestions
  • Managed cash register operations, processed payments, and handled returns/exchanges according to store policy
  • Restocked merchandise, organized sales floor displays, and ensured a clean and visually appealing store environment
  • Assisted customers with product inquiries, locating items, and resolving issues, contributing to high levels of customer satisfaction

Security Officer

Allied Security
  • Monitored premises to ensure the safety and security of residents and staff in family shelters
  • Responded to security incidents and emergencies, ensuring a swift resolution while maintaining calm and professionalism
  • Provided excellent customer service by assisting residents and visitors with security-related inquiries and procedures

Security Officer

MTA Security
  • Ensured safety and security for passengers and staff at MTA facilities, actively monitoring for potential threats or safety hazards
  • Assisted customers with directions and inquiries, ensuring a smooth travel experience
  • Followed established procedures to handle emergencies, enforce safety protocols, and report incidents promptly

Education

Brooklyn Bridge Academy & Midwood High School
06.2020

Skills

  • Customer Service Excellence
  • Effective Communication
  • Problem Solving
  • Multitasking & Time Management
  • Cash Handling & Transaction Processing
  • Team Collaboration
  • Sales & Upselling
  • Adaptability

Timeline

Brooklyn Bridge Academy & Midwood High School

Customer Service Associate

ShopRite

Customer Service Representative

Little Caesars

Customer Service Representative | Cashier | Stock Associate

Forever 21

Security Officer

Allied Security

Security Officer

MTA Security

Similar Profiles

CREATE PROFILE
Melissa Nuesi