Melissa Ojeda
New Caney,TX
Summary
Experienced administrative and human resources professional with 3+ years of combined experience supporting executives, managing HR operations, and handling sensitive information with discretion and accuracy. Proven ability to establish and improve systems, coordinate executive schedules, support recruitment and onboarding, and enhance operational efficiency. Strong collaborator with expertise in employee relations, policy implementation, and process improvement. Bilingual professional driven to deliver a positive employee experience, strengthen organizational performance, and support business goals through effective communication and problem-solving.
Overview
9
9
years of professional experience
Work History
Human Resources Specialist
New Caney Independent School District
07.2022 - Current
- Manage and audit employee records, position control data, and staffing changes to ensure accuracy, compliance, and reporting integrity.
- Maintain full compliance with Form I-9 requirements, including verification, reverification tracking, and audit readiness.
- Coordinate end-to-end onboarding for new hires, including orientation, system access, and HR documentation.
- Analyze staffing data and assist with workforce reports, audits, and projections to support leadership decision-making.
- Partner with department leaders to identify staffing needs and support recruitment and hiring strategies.
- Administer employee benefits and support annual open enrollment processes.
- Serve as an HR point of contact for employee relations, performance support, and policy guidance.
- Support HR policy development, process improvement initiatives, and operational efficiency.
- Facilitate executive-level communication by translating meetings and supporting cross-functional collaboration.
Secretary to Director of Technology
Sheldon Independent School District
07.2021 - 07.2022
- Managed executive calendars, meetings, and daily administrative operations to support department efficiency and leadership priorities.
- Compiled, analyzed, and prepared reports, data lists, and documentation for the Technology Director and department staff.
- Maintained confidential personnel records, staff absence logs, and timesheet documentation with accuracy and discretion.
- Prepared purchase orders and coordinated with Accounts Payable, inventory, and vendors to verify pricing, invoices, and equipment delivery.
- Tracked technology assets, work orders, and equipment distribution to ensure accurate inventory records and accountability.
- Served as a primary point of contact for internal staff and the public, responding to inquiries regarding technology programs and services.
- Supported IT operations by assisting with computer imaging, helpdesk requests, password resets, and ticketing system management.
- Maintained organized electronic filing systems, correspondence, memos, invoices, and daily reports to support audits and reporting needs.
- Collaborated cross-functionally to improve communication, workflow efficiency, and service delivery across departments.
Secretary to the Coordinator of Assessment/ Child Find
Goose Creek CISD
07.2019 - 07.2021
- Supported Child Find and Early Childhood teams by coordinating evaluations, appointments, and communication with families and referral agencies.
- Managed high-volume calls, emails, and scheduling for multiple coordinators while ensuring timely and professional responses.
- Maintained accurate enrollment, attendance, and confidential student records, including special education documentation, in compliance with regulatory requirements.
- Coordinated meetings, interviews, and events by scheduling staff, reserving facilities, and arranging required equipment and resources.
- Prepared and distributed professional correspondence, reports, and documentation to support departmental operations.
- Processed and transferred transcripts, assessments, health records, and cumulative files for incoming and outgoing students.
- Assisted with compliance-related activities such as vision and hearing screenings and standardized testing accommodations.
- Supported hiring and onboarding efforts by coordinating interviews and documentation for special education staff candidates.
- Identified opportunities to improve departmental efficiency through process evaluation, documentation accuracy, and workflow support.
- Edited and proofread translated materials for clarity, consistency, and adherence to client standards.
Attendance Assistant
Goose Creek CISD
01.2019 - 07.2019
- Maintained and audited attendance records, ensuring data accuracy and compliance with district policies and reporting standards.
- Coordinated communication between staff, families, and administrators to resolve attendance-related issues efficiently.
- Entered, verified, and monitored attendance data within centralized database systems to support compliance tracking.
- Created and tracked attendance agreements, maintaining documentation to support policy enforcement and accountability.
- Supported attendance improvement initiatives by monitoring trends and assisting with data-informed strategies.
- Mentored and trained new staff on attendance systems, documentation standards, and data management best practices.
- Documented meeting minutes and coordinated appointments to support administrative and parent engagement.
Bilingual Pre-Kindergarten Paraprofessional
Goose Creek CISD
08.2016 - 01.2019
- Supported classroom activities by assisting teachers with lesson preparation and student engagement.
- Facilitated small group instruction, enhancing individualized learning experiences for students.
- Implemented behavior management strategies to promote positive classroom dynamics and student cooperation.
- Collaborated with special education staff to adapt instructional materials for diverse learning needs.
- Monitored student progress and provided feedback to teachers for targeted intervention planning.
- Provided one-on-one instruction for struggling students, improving their overall performance in the classroom.
Education
High School Diploma -
Goose Creek Memorial High School
Baytown, TXBachelor of Science - Business Management
Western Governors University
Salt Lake City, UT02-2027
Skills
- Training and mentoring
Human Resources Operations
Employee Relations
Recruitment and Pre Employment Screening
Onboarding and Orientation
Form I-9 Compliance and Employment Eligibility Verification
HR Policies Procedures and Compliance
HR Information Systems HRIS
Documentation Review and Records Management
Data Entry and Data Accuracy
Compensation and Benefits
Training and Mentoring
Fluent in English and Spanish
Training and Mentoring
Customer Service
Professional Communication
Fluent in English and Spanish
Microsoft Office Suite
Google Workspace
Active Directory
Organizational Skills
Time Management
Event Planning
Team Building
- Benefits administration
Languages
Spanish
English
Professional Development
- Employment Eligibility Verification Form I-9 training through U.S. Citizenship and Immigration Services USCIS
- USCIS I-9 Central webinars covering Form I-9 completion compliance requirements reverification procedures and audit readiness
- HR systems and employment verification training through Equifax
- Training on employment verification onboarding workflows and HR data accuracy using Equifax systems
Timeline
Human Resources Specialist
New Caney Independent School District
07.2022 - Current
Secretary to Director of Technology
Sheldon Independent School District
07.2021 - 07.2022
Secretary to the Coordinator of Assessment/ Child Find
Goose Creek CISD
07.2019 - 07.2021
Attendance Assistant
Goose Creek CISD
01.2019 - 07.2019
Bilingual Pre-Kindergarten Paraprofessional
Goose Creek CISD
08.2016 - 01.2019
High School Diploma -
Goose Creek Memorial High School
Bachelor of Science - Business Management
Western Governors University