Melissa Olmert
Brooklyn,NY
Summary
Professional with extensive experience in both hospitality and education. Known for strong focus on collaboration, community building and customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Server
Balthazar
06.2016 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
@Home Teacher
Avenues: The World School
08.2020 - 06.2023
- Providing one-on-one teaching to students, at their home
- Maintained accurate records of student performance data, using this information to inform future instruction
- Boosted cultural awareness by incorporating children's literature from world cultures
- Created and developed lesson plans to meet students' academic needs
- Boosted student motivation and participation in class activities through the implementation of innovative instructional techniques
- Collaborating with fellow teachers during professional development
- Maintaining direct and consistent communication and collaboration with parents
- Managing student's schedule to make sure all academic deadlines are met
- Fostering independence and time management skills to prepare students to return to in-person learning
Volunteer: Exhibit Docent & Intern Mentor
The Climate Museum
07.2019 - 08.2020
- Creating a warm and welcoming environment for guests at Governor's Island location
- Providing guests with additional knowledge and answering questions as they explore exhibition
- Assisting at various pop-up events around the city
- Mentoring high school interns by providing feedback, guidance and fostering reflection via collaborative Zoom discussions
- Enhanced visitor experience by providing engaging and informative guided tours.
- Provided exceptional customer service by addressing visitor inquiries and concerns promptly and professionally.
2nd Grade Resident Teacher
Achievement First Charter School East New York Elementary
07.2019 - 06.2020
- Creating and delivering lessons aligned with curriculum standards
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Collaborating with fellow teachers during professional development & grade team meetings
- Guiding small reading and intervention groups
- Managing morning work, homework and classwork copies for second grade team
- Making daily attendance calls to families
- Managing after school events such as late duty and homework club
- Utilized data-driven instruction to inform teaching practices and monitor student progress throughout the year.
4th& 5th grade Apprentice Teacher
Denver Public Schools: Gust Elementary
08.2018 - 05.2019
- Creating and delivering lessons aligned with curriculum standards
- Utilizing backwards planning method to create engaging and goal-oriented curriculum
- Helping develop and implement a culturally relevant curriculum for my specific set of students
- Utilizing data from ongoing assessments to plan for student needs
- Collaborating with fellow teachers during professional development, grade level & data team meetings
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
Paraprofessional
Nashville Public Schools, Dan Mills Elementary
01.2018 - 05.2018
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- One-on-one assistance with exceptional-ed students in both the general education and exceptional-ed classrooms
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Arrival and dismissal supervision and chaperoning field trips
- Fostering positive relationships with both exceptional and general education students, faculty and parents
Education
Master of Arts - Curriculum & Instruction
University of Denver
05-2019
Bachelor of Science Degree - Entertainment Industry Studies, Music Business, Political Science
Belmont University
05.2015
Skills
- Curriculum design and implementation
- Data assessment and implementation
- Excellent at both verbal and written communication
- Social emotional education and community building
Timeline
@Home Teacher
Avenues: The World School
08.2020 - 06.2023
Volunteer: Exhibit Docent & Intern Mentor
The Climate Museum
07.2019 - 08.2020
2nd Grade Resident Teacher
Achievement First Charter School East New York Elementary
07.2019 - 06.2020
4th& 5th grade Apprentice Teacher
Denver Public Schools: Gust Elementary
08.2018 - 05.2019
Paraprofessional
Nashville Public Schools, Dan Mills Elementary
01.2018 - 05.2018
Server
Balthazar
06.2016 - Current
Bachelor of Science Degree - Entertainment Industry Studies, Music Business, Political Science
Belmont University
Master of Arts - Curriculum & Instruction
University of Denver
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