Melissa Olsen
High Bridge,NJ
Summary
Dependable worker, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Foodrunner/Expeditor
Juniper Hill
01.2023 - Current
- Ensure seamless food delivery from the kitchen to the customers' tables
- Working collaboratively with fellow team members to maintain a smooth flow of operations during busy periods and ensure a positive customer dining experience.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
Server
Clinton Station Diner
04.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Arts - Psychology
Rider University
Lawrenceville, NJ05.2027
High School Diploma -
North Hunterdon High School
Annadale, NJ06.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Time Management
- Quick Learner
- Strong Work Ethic
- Effective Multitasking
References
Available on request
Extracurricular
- Noted Acapella Group
January 2024-Current
- Rider University Chorale
September 2023-Current
Certification
- First Aid/CPR Certified
Timeline
Delivery Driver
DoorDash
10.2023 - Current
Foodrunner/Expeditor
Juniper Hill
01.2023 - Current
Server
Clinton Station Diner
04.2022 - 01.2023
Bachelor of Arts - Psychology
Rider University
High School Diploma -
North Hunterdon High School