Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa O'Neil

Lafayette,IN

Summary

Dynamic operations leader with a proven track record at SBCM Childcare, excelling in strategic planning and operational efficiency. Successfully implemented policies that enhanced productivity and fostered a collaborative team environment. Adept at managing budgets and mentoring staff, driving organizational growth while ensuring compliance and exceptional service delivery.

Overview

15
15
years of professional experience

Work History

Director of Operations

SBCM Childcare
02.2020 - 04.2025
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.

Teacher

Just - Us - Kids Early Learning Center
09.2010 - 02.2020
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Education

Early Childhood Education

Ivy Tech Community College of Indiana
Lafayette, IN
05-1999

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution
  • Business management

Timeline

Director of Operations

SBCM Childcare
02.2020 - 04.2025

Teacher

Just - Us - Kids Early Learning Center
09.2010 - 02.2020

Early Childhood Education

Ivy Tech Community College of Indiana