Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melissa Orellana

Vidalia,US

Summary

I am a dedicated, dependable, and focused on using careful work to make a positive impact. I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Career Advisor

Telamon|TRC
Vidalia, Georgia
03.2023 - Current
  • Operates within training and employment programs for designated service area to ensure successful completion of designated goals with customers and to meet or exceed established performance expectations.
  • Recommends improvement to services.
  • Performs quality and compliance audits as well as peer audits.
  • Serves as subject matter expert for program issues and customer record database problems.
  • Provides information and education to the community and employers about available Agency programs. This can be done in-person, virtually or in group presentation format.
  • Recruits possible customers and identifies qualified participants.
  • Administers and evaluates assessments to determine barriers, needs, strengths and weaknesses as well as identify career goals.
  • Completes the enrollment process.
  • Develops and maintains relationships with training providers.
  • Always maintains confidentiality.
  • Provides services to eligible customers following customer-centered design, including interviews and assessments, assisting with job searches and career exploration, providing job readiness and training activities and resume writing.
  • Provides career counseling including helping to set realistic employability goals.
  • Creates and maintains records including attendance reports and financial tracking.
  • Prepares and reviews training contracts. Monitors contracts to budget.
  • Performs case management duties including monitoring and documenting client progress.
  • May perform general office administrative work including completing and submitting client invoices, purchases orders, vouchers etc.
  • Attends workshops and conferences as deemed necessary by supervisor.

Peanut Inspector

Georgia Federal State Inspection Service, Inc.
Albany, GA
09.2022 - 11.2022
  • Inspected peanuts against the US Grade Standards and determine if the peanuts meets or fails to meet the standards
  • Drove to different buying points to inspect peanuts
  • Took representative samples of peanuts and analyzed samples to determine factors of quality, condition, size and/or moisture of farmers' stock peanuts
  • Entered the required data into computer at all stages of the grading process
  • Verified the accuracy and completeness of the documentation after samples were complete through quality control procedures.

Receptionist

BG Williams Farms, LLC
Uvalda, GA
06.2022 - 08.2022
  • Provided administrative support to staff members in a fast-paced environment
  • Assisting all departments as a point of contact
  • Give customers accurate and precise information
  • Kept track of visitors and screened them for access to the facility and inter-office personnel
  • I'm in charge of creating documents and spreadsheets, as well as emailing my supervisor with updated spreadsheets
  • Kept up with BOL's and prepared them for shipping
  • Answered phone calls, handled a variety of secretarial and clerical tasks, including documenting, photocopying, faxing, mailing, and filing
  • Ran errands.

Education

Bachelor of Science - Business Management

University of Phoenix
Tempe, AZ
05-2026

Associate of Applied Science - Business Management

Southeastern Technical College
01.2019

Skills

  • Organization
  • Data entry
  • Clerical support
  • Data Management
  • Business Management
  • Career Advising
  • Documentation
  • Family Involvement

Certification

  • National Worker Protection Standard-Pesticide Educational Resources Collaborative, 2023
  • Certified Workforce Development Professional Training-National Association of Workforce Development Professionals, 2024
  • H-2A Worker Advocacy Learning Collaborative-National Center for Farmworker Health, Inc., 2024
  • Farmworker Outreach and Professional Development Learning Collaborative-National Center for Farmworker Health, Inc., 2024

Languages

Spanish
Native/ Bilingual

Timeline

Career Advisor

Telamon|TRC
03.2023 - Current

Peanut Inspector

Georgia Federal State Inspection Service, Inc.
09.2022 - 11.2022

Receptionist

BG Williams Farms, LLC
06.2022 - 08.2022

Bachelor of Science - Business Management

University of Phoenix

Associate of Applied Science - Business Management

Southeastern Technical College
Melissa Orellana