Melissa Ouverson

• Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
• Prevented potential medication errors by diligently verifying orders, double-checking dosages, and administering medications according to established protocols.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.

• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Streamlined medication administration processes for increased safety and accuracy during busy shifts..

• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

• Supported patients and family members with confident, soothing approach as they handled medical crises.
• Implemented interventions, including medication and IV administration, catheter insertion and airway management.
• Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
• Investigated and resolved issues affecting hospital operations and patient care.
• Reduced wait times and improved patient satisfaction by effectively managing resources and coordinating with ancillary departments.

• Stand-Alone Off Campus 10 bed Emergency Department experience with ability to treat, stabilize and transfer any condition presenting to the department.
• Charge RN experience-Led successful team comprised of RNs, LPNs and ancillary staff.
• Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Provided direct patient care, stabilized patients and determined next course of action.

ED Beds: 28

Facility Beds: 289

As a travel nurse, the highest levels of care were given to patients with broad range of acute and chronic conditions. In addition to the common ailments treated in the ED, a high number of patients seen at the Mayo have a wide ranges of rare conditions not seen in the common Emergency department. I am proud to add this experience to my growing skill set.

• Consistently exceeded performance metrics related to quality of care delivery, time management, and customer service within the emergency department.3
• Participated in ongoing education programs to maintain knowledge of best practices for emergency nursing care.

-ED Beds: 58

Facility Beds: 484

• Managed unstable and high acuity trauma and medical patients, providing efficient ACLS and PALS care
• Performed defibrillation, cardioversion, and external pacing effectively/safely
• Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
• Administered medications and reversal agents within RN scope of practice for procedural sedation; preparing patient before procedure and management of patients post- procedure
• Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
• Communicated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.

ED Beds: 32

Facility Beds: 586

• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.*
• Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
• Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
• Observed and reported patient condition, progress and medication side effects to accurately document updates.