Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Paden

Goodyear,AZ

Summary

Dynamic professional with a strong work ethic and a customer-focused approach, honed at E&L Supermercado. Proven ability to enhance client satisfaction through effective communication and personalized service. Skilled in inventory management and maintaining workplace safety, consistently achieving operational excellence and fostering team collaboration.

Professional with strong experience in customer service and sales support, prepared for this role. Known for exceptional communication and problem-solving abilities, consistently delivering high-quality service. Strong focus on team collaboration and adapting to changing needs ensures reliable performance. Proficient in handling transactions, managing inventory, and maintaining clean work environment.

Qualified in the Medical Field with proven track record in patient service and efficiency. Managed daily operations smoothly, ensuring patient satisfaction and streamlined service. Demonstrated strong communication and multitasking skills to handle high-pressure environments effectively.

Overview

9
9
years of professional experience

Work History

Counter Person

E&L Supermercado
09.2019 - 03.2021
  • Assisted customers with product selection and inquiries, providing exceptional service.
  • Maintained cleanliness and organization of work area and displays.
  • Collaborated with team members to ensure timely restocking of inventory.
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.
  • Performed daily opening/closing procedures diligently so as not to miss any important steps.
  • Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
  • Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.

Counter Manager/Owner

Ink Works Tattoo Shop
03.2012 - 11.2017
  • Oversaw daily operations, ensuring compliance with health and safety regulations.
  • Trained and mentored junior staff on tattoo techniques and customer service excellence.
  • Implemented inventory management processes to optimize supply levels and reduce waste.
  • Enhanced client experience by providing personalized consultations regarding design and aftercare.
  • Coordinated marketing efforts to promote services, leading to increased customer engagement.
  • Developed scheduling systems to improve workflow efficiency and appointment management.
  • Resolved client concerns promptly, maintaining high levels of satisfaction and loyalty.
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.

Education

Medical Billing And Coding Certificate - Medical Billing And Coding

U.S. Carrer Institute
Denver, CO
06-2024

Medical Assistant - Medical Studies

N.I.T.
Dearborn, MI
08-2006

Skills

  • Excellent work ethic
  • Team player
  • Workplace safety
  • Maintaining cleanliness
  • Effective communication
  • Accuracy and efficiency
  • Goal-oriented mindset
  • Patient focused

Timeline

Counter Person

E&L Supermercado
09.2019 - 03.2021

Counter Manager/Owner

Ink Works Tattoo Shop
03.2012 - 11.2017

Medical Billing And Coding Certificate - Medical Billing And Coding

U.S. Carrer Institute

Medical Assistant - Medical Studies

N.I.T.