Melissa Pady
Registered Medical Assistant
Randolph,USA
Summary
Dynamic Patient Care, skilled in vital signs monitoring and patient assessment. Proven ability to enhance patient experiences through compassionate care and effective communication. Committed to maintaining confidentiality and delivering exceptional service, ensuring a safe and supportive environment for all patients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Associate
Brigham and Women's Hospital
Boston
11.2024 - Current
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records system.
- Collaborated with healthcare team to develop individualized patient care plans.
- Educated patients and families on health management and discharge instructions.
- Ensured a clean and safe environment for patients at all times.
- Maintained inventory of medical supplies and restocked as needed.
- Communicated regularly with nursing staff regarding changes in patient condition or needs.
- Provided emotional support to patients and families during difficult situations.
- Monitored vital signs including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
- Answered call lights promptly and responded appropriately to inquiries from both staff members and families of patients.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Engaged with patient family and friends to provide courteous visit experience.
- Recorded detailed notes about each interaction with a patient in order to provide comprehensive documentation of their stay.
- Assisted physicians and nurses with basic wound care by preparing slings, stockings and bandages.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Cleaned rooms between patient admissions according to established guidelines for infection control.
- Played games with patients to boost mood, improve memory, and provide light entertainment.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided direct patient care and support services in accordance with established standards and practices.
- Improved patient outlook and daily living through compassionate care.
- Performed basic clerical tasks such as answering phones, filing documents, scheduling appointments or preparing charts.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Routinely checked and repositioned patients to prevent bedsores and guarantee patient safety.
- Assisted with range-of-motion exercises designed to increase mobility in bedridden or immobile patients.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assessed patient needs and implemented activities and counseling to guide progress.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Retail Sales Associate, Fine Jewelry
Macy's
Saugus
09.2024 - 12.2024
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Managed inventory levels by restocking shelves and monitoring product availability.
- Engaged with customers to build relationships and enhance their shopping experience.
- Assisted customers with finding the right product for their needs.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Helped customers by answering questions and locating merchandise.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Lead Pediatrician
Juvénat Hospital
Port-au-Prince
07.2022 - 03.2024
- Provide comprehensive medical care to infants, children, and adolescents.
- Conduct routine health check-ups and developmental assessments.
- Diagnose and treat common childhood illnesses and conditions.
- Collaborate with multidisciplinary teams for patient management.
- Educate families on preventive healthcare and wellness strategies.
- Monitor growth and development milestones for patients.
- Participate in hospital committees to improve pediatric care.
- Research pediatric health issues and outcomes.
- Attend regular training sessions to stay updated on medical advancements.
- Build strong relationships with patients and their families to enhance care.
Neonatology Resident
Saint Boniface Hospital
Fonds des Blancs, Haiti
01.2021 - 10.2021
- Rotation in the Pediatrics and Neonatology Department
- Assisted in the care of newborns in the NICU.
- Conducted physical examinations and monitored vital signs.
- Collaborated with experienced pediatricians to assess patient conditions.
- Participated in educational sessions on neonatal care practices.
- Gained hands-on experience in managing pediatric emergencies.
- Engaged in family consultations to provide support and information.
- Documented patient progress in electronic health records.
- Observed and learned various neonatal interventions and procedures.
- Developed skills in administering immunizations and medications.
- Fostered teamwork among nursing and medical staff for optimal care delivery.
- Collaborated with multidisciplinary team to provide comprehensive neonatal care.
- Conducted assessments and monitored vital signs of newborns daily.
- Performed procedures including intubation and umbilical catheter placement.
- Managed patient care plans in conjunction with attending physicians and nurses.
- Participated in rounds to discuss treatment progress with medical staff.
- Documented patient histories and treatment responses accurately in charts.
- Assisted in research projects related to neonatal health advancements actively.
- Performed respiratory procedures such as intubation, mechanical ventilation, and surfactant administration.
- Managed complex medical emergencies involving newborns requiring immediate attention and stabilization measures.
- Participated in weekly rounds with attending physicians to discuss cases and review best practices for treatment protocols.
- Reviewed patient records and consulted with physicians to develop individualized care plans.
- Collaborated closely with a multidisciplinary team of healthcare professionals to provide comprehensive care for high risk infants.
- Provided medical care for premature and critically ill newborns, including administering medications, performing physical examinations, and interpreting laboratory results.
- Developed educational materials about neonatology topics for use in teaching sessions with students or residents.
- Observed postnatal development progressions of preterm babies over time while providing appropriate interventions when necessary.
- Coordinated follow-up appointments with parents after discharge from the NICU or PICU units.
- Assessed the health of neonatal patients by conducting physical exams and monitoring vital signs.
- Instructed families on proper infant nutrition and feeding techniques based on age-appropriate guidelines.
- Attended conferences and seminars related to neonatology to stay up-to-date on advances in medicine.
- Counseled parents regarding their child's diagnosis, prognosis, and available treatment options.
- Interpreted test results from ultrasounds, X-rays, MRI scans, and other imaging techniques to diagnose illnesses in infants.
- Prescribed medication for pain management or other conditions in newborns.
- Actively participated in clinical trials designed to evaluate the efficacy of new drugs or therapies for treating neonatal diseases.
Resident in the Social Services Department
Nicolas Armand Community Referral Hospital
Saint-Marc
03.2017 - 03.2018
- Assisted families in accessing healthcare services and resources.
- Conducted needs assessments to identify patient support requirements.
- Developed community outreach programs to promote health awareness.
- Collaborated with healthcare professionals to address social determinants of health.
- Provided counseling and emotional support to patients and families.
- Facilitated workshops on health education and preventive measures.
- Maintained detailed case notes and documentation for social service interventions.
- Engaged in multidisciplinary meetings to discuss patient care plans.
- Advocated for patient rights and access to necessary services.
- Conducted follow-ups to ensure continuity of care and support.
Instructor
ASPAI Nursing School
Port-au-Prince
01.2014 - 07.2015
- Developed and delivered curricula for nursing students.
- Conducted lectures and practical sessions on nursing techniques.
- Assessed student performance and provided constructive feedback.
- Mentored students in clinical settings to enhance hands-on skills.
- Organized workshops on current nursing practices and ethical considerations.
- Collaborated with faculty to improve educational programs.
- Evaluated and updated teaching materials to align with healthcare trends.
- Engaged students in discussions about patient-centered care.
- Supported students in preparing for licensure examinations.
- Fostered a positive learning environment to encourage student engagement.
Education
Registered Medical Assistant -
Solidaridad Sin Frontera
USA05.2025
Ready to Work Mass General Brigham/ UMass Global - Patient Care Technician
University Of Massachusetts Global
Boston, MA09.2024
Pediatric Residency -
University Hospital of La Paix
Port-au-Prince, Haiti12.2021
Modern Languages Studies - English
Haitiano-American Institute
Port-au-Prince, Haiti02.2018
Doctorate in Medicine -
Faculty of Health Sciences, Quisqueya University
Port-au-Prince, Haiti06.2015
High school Diploma -
Collège Marie-Anne
Port-au-Prince, Haiti06.2009
Skills
- Confidentiality and HIPAA rules
- Medical terminology
- Anatomy and physiology
- Aseptic technique and infection prevention
- Bed making, patient hygiene and grooming needs, nutrition, and fluids
- Basic respiratory care, disease states, and wound care
- Rehabilitation and restorative care
- Measure vital signs, observe, and report patient condition, document intake and output
- Electronic health records
- Patient assessment
- Basic wound care
- Customer service
- Care coordination
- Inventory management
- Documentation
- Vital signs monitoring
- Organizational standards
- Scheduling
- Basic life support
- Patient care
- First aid and safety
- Medication administration
Volunteer Experience
- Saint-Damien Hospital, Internship Rotation, Port-au-Prince, Haiti, 2020-09, 2020-09, Assisted in various pediatric departments under supervision., Gained exposure to the healthcare needs of vulnerable populations., Participated in patient care rounds and discussions., Documented patient care activities and outcomes., Supported healthcare staff in routine clinical tasks., Engaged with families to provide information and emotional support., Shadowed experienced practitioners to learn best practices., Observed the implementation of infection control protocols., Assisted in organizing community health outreach initiatives., Developed skills in cultural competence and sensitivity.
- Justinien University Hospital, Internship Rotation, Cap-Haïtien, Haiti, 2015-09, 2016-11, Worked alongside healthcare professionals in diverse medical settings., Conducted patient assessments and recorded medical histories., Observed surgical procedures and post-operative care., Participated in multidisciplinary team meetings., Assisted in emergency response and triage situations., Gained insights into public health challenges in Haiti., Engaged in patient education on chronic disease management., Collaborated on health promotion campaigns in the community., Documented clinical experiences and reflections in a journal., Developed professional relationships with mentors and peers.
- Milot Hospital, Internship Rotation, Port-au-Prince, Haiti, 2015-09, 2016-11, Supported the healthcare team in providing patient-centered care., Assisted with routine procedures and medical assessments., Engage with patients to understand their healthcare needs., Contributed to record-keeping and administrative tasks., Observed and learned about hospital operations and protocols., Participated in health education initiatives for patients., Gained experience in managing patient flow and logistics., Assisted in coordinating care between departments., Developed communication skills in a clinical environment., Reflectively analyzed experiences to enhance learning outcomes.
- Port-au-Prince Sanatorium Hospital, Internship Rotation, Port-au-Prince, Haiti, 2015-09, 2016-11, Participated in the care of patients with infectious diseases., Assisted in daily nursing activities and patient monitoring., Engaged in community health assessments and planning., Observed the impact of socio-economic factors on health., Collaborated with teams to implement care plans., Provided support in infection control practices., Contributed to the development of health education materials., Engaged in discussions on ethical considerations in patient care., Documented case studies for educational purposes., Reflected on experiences to identify areas for personal growth.
- Bernard Mevs Hospital, Internship Rotation, Port-au-Prince, Haiti, 2015-09, 2016-11, Assisted in the management of trauma and emergency cases., Participated in team discussions regarding patient care strategies., Gained exposure to a range of medical specialties., Contributed to patient intake and discharge processes., Developed skills in handling medical equipment and technology., Engaged with patients and families for comprehensive care., Observed surgical procedures and learned about post-op care., Participated in community outreach to promote health awareness., Collaborated on quality improvement projects within the hospital., Documented experiences to support continuous learning and reflection.
Certification
- Registered Medical Assistant
- Patient Care Lab Certification
- Patience Care Technician, Advanced Labs
- Doctor in Medicine
Accomplishments
- Excellent Attendance Award
Languages
English
Professional
French
Professional
creole
Professional
References
References available upon request.
Timeline
Patient Care Associate
Brigham and Women's Hospital
11.2024 - Current
Retail Sales Associate, Fine Jewelry
Macy's
09.2024 - 12.2024
Lead Pediatrician
Juvénat Hospital
07.2022 - 03.2024
Neonatology Resident
Saint Boniface Hospital
01.2021 - 10.2021
Resident in the Social Services Department
Nicolas Armand Community Referral Hospital
03.2017 - 03.2018
Instructor
ASPAI Nursing School
01.2014 - 07.2015
Registered Medical Assistant -
Solidaridad Sin Frontera
Ready to Work Mass General Brigham/ UMass Global - Patient Care Technician
University Of Massachusetts Global
Pediatric Residency -
University Hospital of La Paix
Modern Languages Studies - English
Haitiano-American Institute
Doctorate in Medicine -
Faculty of Health Sciences, Quisqueya University
High school Diploma -
Collège Marie-Anne
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