Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Palmer

Boise,ID

Summary

Enthusiastic Licensed Master Social Worker (LMSW) eager to contribute to team success through supportive services and counseling, assessments and creative intervention plans, and crisis intervention. Capable in assisting an inter-disciplinary team in dealing with complex psychosocial situations. Dedicated to improving lives of clients by offering effective solutions.

Overview

9
9
years of professional experience

Work History

Licensed Master Social Worker

St. Luke's Regional Medical Center
02.2023 - Current
  • Conducted comprehensive assessments to identify client needs and develop tailored intervention plans.
  • Implemented evidence-based practices to enhance treatment outcomes and improve patient engagement.
  • Built strong rapport with clients through active listening and empathetic communication for improved mental health outcomes.
  • Maintained accurate documentation in compliance with regulatory standards.
  • Collaborated with multidisciplinary teams to coordinate holistic care approaches.


Social Service Coordinator

Pk Management Group
12.2021 - 06.2022
  • Provided crisis intervention, guidance, and supportive counseling to clients.
  • Referred clients to appropriate team members and community agencies to meet treatment needs.
  • Cultivated positive, trusting relationships with clients and community providers for effective coordination of resources.
  • Assisted in accessing services and benefits by providing education and information, successful in acquiring needed aid.


Project Coordinator

OEC
08.2019 - 02.2020
  • Product specialist leading and specifying all product for commercial design projects
  • Developed executive presentations and reports to facilitate project evaluation and process improvement
  • Liaised between departments to facilitate communication
  • Provided technical direction on commercial projects to designers and technicians

Social Services Specialist

AAA Home Care
04.2017 - 08.2019
  • Conducted needs assessments to develop personalized service plans for clients.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care services.
  • Conducted home visits as part of comprehensive case management services, assessing family dynamics and living environments for potential concerns.
  • Advocated for patients'' needs within the home healthcare system, ensuring access to appropriate services and supports.

Education

Master of Social Work -

Walden University
Minneapolis, MN
11-2022

Skills

  • Direct Patient Care, Biopsychosocial Assessments, Treatment Planning
  • Motivational Interviewing, Risk Assessment, Trauma-informed Care
  • Cognitive Behavior Treatment Practices
  • Mandatory Reporting Procedures, Client Advocacy, HIPAA Compliant

Timeline

Licensed Master Social Worker

St. Luke's Regional Medical Center
02.2023 - Current

Social Service Coordinator

Pk Management Group
12.2021 - 06.2022

Project Coordinator

OEC
08.2019 - 02.2020

Social Services Specialist

AAA Home Care
04.2017 - 08.2019

Master of Social Work -

Walden University