Summary
Overview
Work History
Education
Skills
Timeline
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Melissa  Palmer

Melissa Palmer

Brevard,North Carolina

Summary

Dynamic Sales Associate with a proven track record at Advanced Auto Parts, excelling in customer service and relationship building. Recognized for enhancing store appeal and driving repeat business through effective problem-solving and teamwork. Skilled in cash handling and multi-tasking, consistently achieving sales goals while ensuring customer satisfaction.

Diligent [Desired Position] with strong background in homeschooling. Successfully created and implemented diverse educational plans tailored to individual learning needs, leading to significant academic growth. Demonstrated ability in curriculum development and student assessment.

As education professional, brings wealth of knowledge in creating personalized learning experiences. Proven track record in developing and executing comprehensive lesson plans that meet diverse educational needs. Reliable team collaborator with focus on achieving educational milestones and adapting to evolving requirements.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

19
19
years of professional experience

Work History

Homeschool Teacher

Windy Hollow Academy
07.2020 - Current
  • Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Implemented hands-on activities and experiential learning opportunities for improved understanding of complex concepts.

Secretary

Eric's Tree Service
02.2019 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Sales Associate

Advanced Auto Parts
01.2008 - 08.2008
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Restaurant Hostess

Sagebrush Steakhouse
04.2007 - 09.2007
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Checked in with servers to confirm preparedness before seating customers.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Restaurant Hostess

Pisgah Inn
03.2006 - 06.2006
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

Credentials of Ministry - Ordained Minister

Universal Life Church Ministries
Modesto, CA
09-2024

Certificate - Mental Health Studies- Understanding Behavior

Allison
Mount Carmel, Loughrea, Ireland
08-2024

Verified Certificate - Protecting The Rights of The Child in Humanitarian

US Institute of Diplomacy And Human Rights
Washington, DC
07-2024

Certificate - Generalized Anxiety Disorder GAD:Management Unders

Allison
Mount Carmel, Loughrea, Ireland
07-2024

Certificate - Mental Health Studies- Suicide, Violent Behavior,

Allison
Mount Carmel, Loughrea, Ireland
04-2024

Certificate - Human Trafficking Prevention Training

US Institute of Diplomacy And Human Rights
Washington, DC
10-2023

Certificate - Human Rights Training

US Institute of Diplomacy And Human Rights
Washington, DC
09-2023

Career Diploma - Social Services Assistant: Substance Abuse

Ashworth College
Norcross, GA
04-2023

Certificate of Completion - Child Psychology

Penn Foster Career School
Scranton, PA
06-2021

Career Diploma - Wildlife And Forestry Conservation

Penn Foster Career School
Scranton, PA
02-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Relationship building

Timeline

Homeschool Teacher

Windy Hollow Academy
07.2020 - Current

Secretary

Eric's Tree Service
02.2019 - Current

Sales Associate

Advanced Auto Parts
01.2008 - 08.2008

Restaurant Hostess

Sagebrush Steakhouse
04.2007 - 09.2007

Restaurant Hostess

Pisgah Inn
03.2006 - 06.2006

Credentials of Ministry - Ordained Minister

Universal Life Church Ministries

Certificate - Mental Health Studies- Understanding Behavior

Allison

Verified Certificate - Protecting The Rights of The Child in Humanitarian

US Institute of Diplomacy And Human Rights

Certificate - Generalized Anxiety Disorder GAD:Management Unders

Allison

Certificate - Mental Health Studies- Suicide, Violent Behavior,

Allison

Certificate - Human Trafficking Prevention Training

US Institute of Diplomacy And Human Rights

Certificate - Human Rights Training

US Institute of Diplomacy And Human Rights

Career Diploma - Social Services Assistant: Substance Abuse

Ashworth College

Certificate of Completion - Child Psychology

Penn Foster Career School

Career Diploma - Wildlife And Forestry Conservation

Penn Foster Career School