Melissa Parker
Oklahoma City,OK
Summary
I have 20 years of experience in the medical field. I am a very reliable and motivated person, who is seeking an opportunity to further enhance my skills, knowledge and experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
Integris Health Inc
08.2024 - Current
- Equipped patients with assistance required for basic care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
PSS Trainer/MA Flex
Xpress Wellness Urgent Care
06.2020 - 08.2024
- Training New Employees
- Corrective Training
- Audits on established employees
- Trouble shooting
- Multi-tasking and organizational skills
- Developing new policies and protocols and updating old ones
- Leadership Skills
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Facilitated virtual, in-person and blended learning sessions.
- Trained and mentored new personnel hired to fulfill various roles.
- Developed job-specific competencies and performance standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Provided coaching and mentoring to employees.
- Designed and delivered web-based, self-directed learning materials.
- Developed detailed plans based on broad guidance and direction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Administrative Assistant
Sioux Erosion Control
08.2019 - 01.2020
- Filing
- Helped with payroll
- DOT compliance logs and paperwork
- Faxing
- Multi-line phone systems
- Maintaining workflow logs in Excel
Referral Coordinator/Medical Assistant/Billing and Coding
Weatherford Regional Hospital
02.2018 - 08.2019
- Refer patients to specialists, call and setup appointments for diagnostic testing
- Making appointments and checking out patients
- Extensive Insurance Knowledge
- Assisting the physician and nurses in procedures or anything that they would need me to help with
- Entered charge codes from Superbills and nursing home visits
- Training new employees on EMR and the hospital multi-system for billing
- Establishing clinic relationships with specialists
Phlebotomist/Medical Assistant
Weatherford Regional Hospital
06.2013 - 02.2018
- I worked as a medical assistant for a walk-in clinic
- I am responsible for triaging patients by collecting vitals and assisting the provider with any patient care
- Extensive knowledge working with EMD and HMS computer systems
- Venipunctures on all ages and co-morbidities
- Assisting in specimen collections for DNA
- DOT and UDS collections
- Specimen processing for both in house and send out labs
- Collected and ran CLIA waived rapid tests
- Ran QC on all Sofia and UA machines
- Collecting vitals, EKG's, Cerumen impaction removal
- I am trained in setting up all CLIA waived rapid testing we perform at this hospital
- Primarily teach students phlebotomist procedures, taught blood drawing procedures including venipuncture, techniques with vacutainer tubes/sleeves, syringes, butterfly needles and tourniquets
Phlebotomist
Clinton Hospital
10.2012 - 09.2014
- Phlebotomist position in fast-paced hospital laboratory that included daily timed rounds working with emergency patients, pediatrics, geriatrics, and outpatients
- Hiring/Training of new phlebotomists
Education
Associate of Science - Medical Assistant
South University
Savannah, GA06-2024
Skills
- Phlebotomy
- Vitals
- Office skills
- Insurance experience
- EMR experience
- Billing
- Coding
- Training
- Leadership
- Administering Injections
- Medical Billing
- Medical Office Experience
- Triage
- Medical terminology
- Medical office management
- Budgeting
Certification
CPR Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Clinical Medical Assistant
Integris Health Inc
08.2024 - Current
PSS Trainer/MA Flex
Xpress Wellness Urgent Care
06.2020 - 08.2024
Administrative Assistant
Sioux Erosion Control
08.2019 - 01.2020
Referral Coordinator/Medical Assistant/Billing and Coding
Weatherford Regional Hospital
02.2018 - 08.2019
Phlebotomist/Medical Assistant
Weatherford Regional Hospital
06.2013 - 02.2018
Phlebotomist
Clinton Hospital
10.2012 - 09.2014
Associate of Science - Medical Assistant
South University
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