Melissa Patterson
Childress ,TX
Summary
Dynamic professional with a proven track record at Cefeco, adept in customer satisfaction and cash management. Excelled in enhancing service delivery and resolving conflicts, ensuring high-quality outcomes. Skilled in multitasking and communication, I bring a blend of administrative support and relationship-building capabilities to drive team performance and customer loyalty.
Overview
18
18
years of professional experience
Work History
Clerk
Cefeco
06.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Manager
Allsups Convience Store
01.2007 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Diploma -
Childress High School
Childress, TX05.1998
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Administrative Support
- Filing systems
- Database entry
- Relationship Building
- File Maintenance
- Document Management
- Quality Control
- Schedule and calendar management
- File and database management
- Point of sale operation
- Record preparation
- Bookkeeping
- Expense Reports
- Sales expertise
- Multitasking
- Multitasking Abilities
- Attention to Detail
- Time Management
- Problem-Solving
- Flexible and Adaptable
- Organizational Skills
- Data Entry
- Professional and mature
- Excellent Communication
- Creative Thinking
- Data Recording
- Document Review
- Written Communication
- Staff Training
- Inventory Assessment
- Scheduling
- Basic Bookkeeping
- Decision-Making
- Invoice Processing
- Staff Supervision
- Scheduling and calendar management
- Team building
Timeline
Clerk
Cefeco
06.2024 - Current
Manager
Allsups Convience Store
01.2007 - 03.2024
Diploma -
Childress High School
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