Melissa Payne
Snow Hill
Summary
Detail-oriented finance professional with expertise in accounts payable and receivable management, financial forecasting, budgeting, and payroll. Proven ability to identify and rectify errors, ensuring high levels of accuracy. Strong commitment to achieving team objectives and contributing to organizational growth. Effective communicator with a reputation for reliability and dependability.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Assistant Manager
VSC Fire & Security
Salisbury
12.2022 - Current
- Organized daily operations and schedules to support management effectively.
- Prepared detailed reports on service requests and customer interactions.
- Participated in team meetings to discuss updates and initiatives.
- Provided administrative support through efficient data entry and document management.
- Managed customer service inquiries promptly to ensure satisfaction.
- Coordinated with departments for seamless operational flow.
- Handled stressful situations calmly, diffusing tension professionally.
- Mentored new employees by supplying knowledge of company programs.
Accounting Manager
Fire-Mak, Inc./SureFire Protection, Inc.
Salisbury
07.1989 - 12.2022
- Developed and implemented internal controls, enhancing financial accuracy across departments.
- Coordinated audits with external firms to ensure regulatory compliance.
- Reviewed financial statements for accuracy and timely submission to management.
- Utilized accounting software to streamline processes and improve reporting efficiency.
- Supervised accounts payable, receivable, general ledger management, and expense reporting.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Monitored cash flow and managed bank reconciliations along with accounts functions.
- Ensured timely vendor payments according to contractual agreements.
Education
Associate of Science - Accounting
Southern New Hampshire University
Hooksett, NH09-2025
Some College (No Degree) - Accounting
Salisbury University
Salisbury, MDAccounting
Wor-Wic Tech Community College
Salisbury, MDSkills
- Financial reporting
- Data analysis
- Microsoft Excel
- Customer service
- Team collaboration
- Budget management
- Problem solving
- Report preparation
- Internal controls
- Customer relationship management (CRM)
- Budgeting and finance
- Coaching and mentoring
- Problem-solving
- Sales reporting
- Multitasking and organization
- Compliance
- Microsoft office expertise
- Staff management
- Customer service and satisfaction
- Policy administration
- Team leadership
- Orientating and training
Certification
- Procore Certification 2023
- Excel for Accounting Certification 2025
References
References available upon request.
Timeline
Assistant Manager
VSC Fire & Security
12.2022 - Current
Accounting Manager
Fire-Mak, Inc./SureFire Protection, Inc.
07.1989 - 12.2022
Associate of Science - Accounting
Southern New Hampshire University
Some College (No Degree) - Accounting
Salisbury University
Accounting
Wor-Wic Tech Community College
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