Summary
Overview
Work History
Skills
Accomplishments
References
Hi, I’m

Melissa Pearson

SILVER SPRING,MD
Melissa Pearson

Summary

Driven and resourceful administrative professional with 26+ years of experience assisting with work of high-achieving executives. Proven track-record of supporting professional needs with well-organized precision. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Overview

26
years of professional experience

Work History

Ratner Companies, L.C.

Paralegal / Executive Assistant
08.1999 - 08.2006

Job overview

  • Performed paralegal functions to prepare evidence for litigation and dispute, as well as with contract abstracts,
  • Saved company significant expenses throughout my tenure by completing research, investigation, analysis and presentation of discovery materials to outside legal counsel,
  • Conducted background investigations
  • Attended and prepared minutes of confidential top-level management meetings,
  • Communicated pertinent information to clients via phone, email, and mail.

Castle Food Corporation

Office Manager
12.1997 - 08.1999

Job overview

  • Operated “one-woman” office at restaurant management company, performing all administrative, bookkeeping and clerical services for company and four restaurants,
  • Effectively interacted on a daily basis with Owners, Director of Operations, restaurant management and staff, and vendors,
  • Generated reports and/or invoices for all accounts receivable, accounts payable, cash and credit sales, labor expense, bank balances and monthly reconciliations
  • Built relationships with maintenance and repair vendors providing maintenance and repair services and accepted liaison responsibility with all vendors.

Metropolitan Restaurant Mgmt. Co.

Facilities Management Administrator, Insurance Administrator, Executive Assistant
06.1992 - 12.1997

Job overview

  • Optimized customer experience by delivering superior services and effectively troubleshooting issues,
  • Negotiated and maintained service and repair contracts and jobs at 14 quick-service restaurants,
  • Improved employee productivity with effective time management strategies for daily tasks,
  • Maintained database systems to track and analyze operational data,
  • Initiated updates of company policy handbook, including development and composition of policies and procedures,
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.

Redstone Development Corp.

Property Manager/Executive Assistant to Chief Executive Officer
11.1981 - 09.1991

Job overview

  • Answered high volume of phone calls and email inquiries,
  • Developed and maintained automated alert systems for important deadlines,
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats,
  • Prepared and edited presentations on behalf ,of executives for both internal meetings and external conferences,
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth,
  • Screened calls and emails and responded accordingly to support executive correspondence,
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations,
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations,
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes,
  • Created and managed office systems to efficiently deal with documentation,
  • Assisted in development of company policies and procedures, contributing to a more organized work environment.

Skills

  • Report Writing
  • Records Management
  • Calendar Management
  • Data Confidentiality
  • Critical Thinking
  • Correspondence and Legal Forms
  • Research and data collection
  • Effective Multitasking
  • Litigation Support
  • Corporate Law
  • Executive Assistant duties as required

Accomplishments

Received company-wide top performance awards four of seven years with Ratner Companies, L.C.

References

  • Dan Klein, (202) 390-9036
  • Craig Rosenthal, Owner, Rosenthal & Rosenthal, P.C., (703) 779-0477
  • Fran Mellott, (703) 385-0549

Similar Profiles

CREATE PROFILE
Melissa Pearson