MELISSA PEGRAM

Greensboro,NC

Summary

Experienced Bartender with history of working across hospitality sector, from fine dining restaurants, boutique hotels, and local watering holes. Looking to bring mixology proficiency and engaging customer service skills to challenging environment.

Overview

years of professional experience

Work History

Bartender

The Katharine Brasserie & Bar

Winston-Salem, NC

02.2022 - 10.2022

Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Developed new signature cocktails to support bar marketing brand and increase profits

Bar Manager and Bartender

Green Valley Grill

Greensboro, United States

02.2017 - 02.2022

Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Set up bar for operation, obtained cash bank and stocked service bar.

Education

High School Diploma -

Southeast Guilford High School, Greensboro, NC

08.2001

Skills

Age Identification and Compliance
Anticipating Guest Needs
TIPS Certified
Preparing Garnishes

Outstanding Customer Service
Liquor, Beer and Wine Knowledge
Ability to Lift 30 Pounds
Energetic and Outgoing

Accomplishments

Bartender of the year at Village Tavern by News and Record

Timeline

Bartender - The Katharine Brasserie & Bar

02.2022 - 10.2022

Bar Manager and Bartender - Green Valley Grill