Melissa Pemble
Fort Worth,TX
Summary
Dynamic leader with proven success in staff training and development , enhancing customer satisfaction through effective communication and meticulous cleanliness. Skilled in data entry and inventory organization, I excel in creating efficient, results-driven environments. Expert in fostering team collaboration and driving sales growth through innovative marketing strategies.
Overview
18
18
years of professional experience
Work History
Personal Office Assistant
Peerless Construction
11.2021 - 07.2024
- Collaborated with cross-functional teams to ensure smooth project execution and timely completion.
- Improved workflow processes by assisting in the implementation of new software programs or tools designed to increase efficiency within the workplace environment.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained while minimizing waste.
- Supported staff members in daily tasks to promote teamwork and maximize operational efficiency.
- Expedited invoice processing by reviewing documentation for accuracy before submitting payments.
- Maintained a professional and organized office environment, contributing to overall efficiency and effectiveness.
- Streamlined data entry tasks using Microsoft Excel spreadsheets to easily manage large amounts of information.
- Demonstrated adaptability when faced with shifting priorities or unexpected challenges while maintaining composure and professionalism.
Opening Manager
Glo Sun Spa
12.2017 - 05.2021
- Making sure the salon was clean, equipment was warmed up.
- Opening the salon on time, while being a cup of coffee for the early morning clients.
- Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.
- Customer service was my top priority
- Wellness consultant- consulted clients on products and services that would help them reach their goals.
Store Manager
VIP TAN
02.2017 - 12.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Daycare Teacher's Assistant
Childcare Network
07.2016 - 02.2017
- Set up playroom and childcare areas for safety and cleanliness.
- Lesson planning, scheduling.
- Established safe play environment for children.
- Encouraged child involvement in classroom experiences and group interaction.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Assisted children with regular handwashing, potty training, and wiped down hard surfaces often to minimize germ spread.
- Taught children to organize toys, wash hands, and share by leading by example.
Assistant Manager
Palm Beach Tan
07.2015 - 10.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted multiple stores to increase revenue
Store Manager
VIP TAN
11.2014 - 07.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Assistant Manager
Planet Beach Spa
01.2007 - 10.2014
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Consulting clients on products and services to help them achieve their goals.
- Developed marketing strategies to attract new customers, increasing foot traffic. Building business to business relationships. Marketing events, private facial/skin care parties.
- Oversaw daily operations to maintain store cleanliness, organization, sales and inventory needs.
Education
No Degree - Basic Classes
TCC
Fort Worth, TXHigh School Diploma -
Fossil Ridge High School
Keller, TX05.2007
Skills
- Maintaining confidentiality
- Sales assistance
- File Organization
- Data entry proficiency
- Customer Service
- Inventory Organization
- Cleanliness
- Marketing
- Staff training/development
Timeline
Personal Office Assistant
Peerless Construction
11.2021 - 07.2024
Opening Manager
Glo Sun Spa
12.2017 - 05.2021
Store Manager
VIP TAN
02.2017 - 12.2017
Daycare Teacher's Assistant
Childcare Network
07.2016 - 02.2017
Assistant Manager
Palm Beach Tan
07.2015 - 10.2016
Store Manager
VIP TAN
11.2014 - 07.2015
Assistant Manager
Planet Beach Spa
01.2007 - 10.2014
No Degree - Basic Classes
TCC
High School Diploma -
Fossil Ridge High School
Similar Profiles
Kandace LedigKandace Ledig
Chief Operating Officer at Peerless ConstructionChief Operating Officer at Peerless Construction
Jon VogelJon Vogel
Estimator/Project Manager at Peerless Restoration ServicesEstimator/Project Manager at Peerless Restoration Services
Murphy TweedMurphy Tweed
Robotic Welder at Peerless BlowersRobotic Welder at Peerless Blowers
Lacy Huckaby-HolmesLacy Huckaby-Holmes
Porter at BGFSPorter at BGFS
Daniel BarnesDaniel Barnes
Lead Engineering Specialist at Roche Diagnostics CorporationLead Engineering Specialist at Roche Diagnostics Corporation