Melissa Pennick
Stayton,OR
Summary
Methodical healthcare administrative team member proficient in organizing surgeries according to insurance requirements, facility schedules and surgeon preferences. Proactive multitasker with excellent interpersonal, communication and planning abilities.
Overview
18
18
years of professional experience
Work History
Surgery Scheduler
Santiam Hospital
Slayton, OR
02.2023 - Current
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Maintained a high level of customer service by responding promptly to inquiries from patients and families about their care plans and procedures.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Ensured that all required documents were obtained prior to scheduled procedures.
- Checked patient insurance and collected pre-authorizations from providers.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Sales Assistant
New Home Star
Stayton, OR
10.2020 - 02.2021
- Assisted home buyers with the design and planning of their new home before and during the building process.
- Communicate with home buyers any updated work and/or issues that may have come up
- Assist the lead sales agent in daily tasks.
- Maintain the appearance of the model home, as well as keep the office supplies fully stocked.
Restaurant Manager
Santiam Golf Course
Aumsville, OR
02.2008 - 03.2018
- Maintain and run the daily operations of a fast paced restaurant, not only serving the community; but also the members
- Hire & train new employees
- Assigned tasks to ensure the restaurant was always in compliance with food safety requirements and quality control guidelines.
- Maintaining a weekly schedule to meet the needs of the golf course and restaurant
Receptionist
Willamette Valley Vineyards
, OR
01.2006 - 03.2008
- Responsible for answering multi-phone line system, funnel and screen calls
- Assist department managers with multiple daily task as needed
- Data entry and updating customer information
- Assist costumers in the tasting room
Timeline
Surgery Scheduler
Santiam Hospital
02.2023 - Current
Sales Assistant
New Home Star
10.2020 - 02.2021
Restaurant Manager
Santiam Golf Course
02.2008 - 03.2018
Receptionist
Willamette Valley Vineyards
01.2006 - 03.2008