Melissa Pereira-Arroyo
Hicksville,NY
Summary
Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Offering 4 (four) years of recruitment strategy development.
Overview
10
10
years of professional experience
Work History
SR. TALENT ACQUISITION SPECIALIST
HeartShare Human Services Of New | York
12.2019 - Current
- Currently oversee staffing of 12 residential programs in Brooklyn, Queens and Staten Island. In addition, oversee recruitment needs for all administrative positions.
- Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals
- Managed full cycle recruiting process for applicants to promote smooth and positive onboarding experience
- Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes
- Conducted two to three recruiting events per week to grow passive talent pipeline to prepare for future hiring needs
- Developed and implemented recruiting strategies to meet current and anticipated staffing needs.
- Optimized job postings for search engine visibility, driving increased traffic to company career site.
- Built relationships with external job developers and staffing agencies to access quality talent.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Sourced and screened candidates for both direct care and administrative roles. Partnered with hiring managers to coordinate interviews, offers, and onboarding.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to hiring managers for consideration.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Implemented innovative recruitment strategies to increase number of high-quality job applicants.
EXECUTIVE ASSISTANT
Merchant Industry LLC
06.2019 - 08.2019
- Provided administrative support for Senior Vice-President of Sales for major credit and debit card processing firm
- Performed related clerical duties such as filing, faxing, emailing, drafting letters of correspondence, answering and screening Senior Vice-President's direct phone line, and coordinated weekly training sessions
- Assisted with any questions or concerns relating to all sales agents needs such as bonuses, paychecks, and updates on any new product service changes for all merchant accounts
- Provided back-up support for customer service by answering all incoming calls with regards to merchant issues and questions such as assisting with trouble-shooting credit card terminals, banking updates, change of business addresses, etc
- Supported and helped manage over 30 merchants accounts directly under Senior Vice-President of Sales.
- Screened personal and business calls and directed to appropriate party.
- Processed travel expenses and reimbursements for executive team and senior management group.
RECEPTIONIST ADMINISTRATIVE ASSISTANT
CANY TECHNICAL SERVICES, LLC
09.2017 - 11.2018
- Performed administrative support for consultant firm that specializes in building restoration work such as facade repair
- Delivered exceptional clerical support including scheduling appointments, preparing outgoing courier packages, meet and greet clients, answering and screening of all incoming calls
- Received and routed incoming mail and packages to team members
- Facilitating timely communication to all team members regarding upcoming company sponsored events, monthly employee meetings, and weekly lunch and learn sessions
- Successfully planned and executed corporate meetings, lunches, and special events for groups of 50+ employees
- Communicated and main point of contact with vendors to place and receive orders, request maintenance services, and deliver instruction on behalf of management
- Monitored guests and tracked activities to maintain optimal building security and protect staff from unauthorized persons.
HUMAN RESOURCES DOCUMENT ADMINISTRATOR
CooperSurgical
06.2015 - 10.2016
- Support for leading manufacturer of women's medical devices used by healthcare providers
- Reviewed all candidate documentation, including identification, and conducted background checks using ADP system in alignment with hiring protocol
- Updated employee handbook (as needed), training materials, employee benefit packages and companywide announcements
- Performed customer service functions by answering and fielding employee questions to appropriate HR personnel
- Assisted with change of address and direct deposit requests
- Assisted HR Benefits Coordinator during health open enrollment
- Managed employee training record database and handled employee incentive program (gym reimbursement, matching gift contribution, contact lens program) for 500+ employees at headquarters in Trumbull, Connecticut.
HUMAN RESOURCES BENEFITS ASSISTANT
TOWN FAIR TIRE CENTERS INC
01.2014 - 06.2015
- Managed employee benefits for large New England tire manufacturer distributor
- Conducted audits of payroll, benefits, life insurance and other HR programs
- Coordination of Family Medical Leave and Leave of Absence benefits programs
- Managed company 401(k) account and handled requests for loan applications, schedule loan repayments
- Prepared new hire employee benefits and conducted benefits orientation
- Addressed employee requests and answered benefit related questions
- Ensured all employee files were accurately maintained to medical, dental, vision, life, disability insurance and dependent eligibility
- Managed employee benefits for 20 locations in New England.
Education
BACHELOR OF ARTS - HUMAN RESOURCES BUSINESS ADMINISTRATION
University of Bridgeport
Bridgeport, CT06.2024
Skills
- Talent Acquisition Strategies
- Pre-Screening and Qualifying
- Employee Hiring
- In-Person and Telephone Interviewing
- Employer Branding
- Video interviewing
Languages
Spanish
Native or Bilingual
Timeline
SR. TALENT ACQUISITION SPECIALIST
HeartShare Human Services Of New | York
12.2019 - Current
EXECUTIVE ASSISTANT
Merchant Industry LLC
06.2019 - 08.2019
RECEPTIONIST ADMINISTRATIVE ASSISTANT
CANY TECHNICAL SERVICES, LLC
09.2017 - 11.2018
HUMAN RESOURCES DOCUMENT ADMINISTRATOR
CooperSurgical
06.2015 - 10.2016
HUMAN RESOURCES BENEFITS ASSISTANT
TOWN FAIR TIRE CENTERS INC
01.2014 - 06.2015
BACHELOR OF ARTS - HUMAN RESOURCES BUSINESS ADMINISTRATION
University of Bridgeport
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