Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Perez

TULSA,OK

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

4
4
years of professional experience

Work History

Team Associate

Walmart
11.2022 - 07.2023
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted customers with self-checkout machine operations.
  • Diagnosed issues with self-checkout machines and manually processed transactions.
  • Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
  • Engaged with customers and offered assistance upon entry into store.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Checked personal identifications during alcohol and tobacco sales.

Carhop

Sonic Drive In Tulsa
06.2019 - 11.2022
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Answered guest questions and promoted special products.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.

Education

Ged -

Utica GED Program
Utica, NY
04.2002

Skills

  • Cash Register Operations
  • Quality Assurance Inspections
  • Compression Riveting
  • Compliance Requirements
  • Training Junior Team Members
  • Advising and Coaching
  • Customer Retention

Timeline

Team Associate

Walmart
11.2022 - 07.2023

Carhop

Sonic Drive In Tulsa
06.2019 - 11.2022

Ged -

Utica GED Program

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Melissa Perez