MELISSA PEREZ, RN
MIAMI,FL
Summary
Conscientious Operating Room Staff Nurse offering excellent bedside manner and efficient communication with colleagues. Knowledgeable in standard medical diagnoses and OR equipment.
Overview
9
9
years of professional experience
Work History
Circulating OR Nurse
HCA Healthcare
08.2024 - Current
- Recognize and address urgent and emergent surgical situation
- Foster continuity and quality of care in the best interests of patients
- Assess and monitor patients’ medical status while in the OR
- Assess patient’s condition and monitor vitals, providing general nursing care
- Ensure the Operating Room is prepared with all necessary supplies, implants, instrumentation, and equipment
- Keep the operating room sterilized
- Review charts for completeness, in accordance with documentation protocols
- Communicate effectively with patients, teammates, and physicians to ensure continuity of care.
- Anticipated potential needs in the operating room environment by maintaining an organized workspace and replenishing supplies as needed for efficient workflow.
- Actively participated in continuing education opportunities to stay current on best practices in perioperative nursing care.
- Preserved patient dignity and privacy throughout the surgical experience by advocating for their rights as part of a holistic approach to nursing care.
- Managed the care of surgical instruments throughout procedures, ensuring proper handling, cleaning, and sterilization to uphold patient safety standards.
Consumer Access Center Team Lead
Baptist Health South Florida
03.2023 - 08.2024
- Liaison between outpatient centers, health insurance plans and medical office to push authorization through expeditiously if flagged as such by Primary Care Physician
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Proactively aided in the interviewing process by engaging and communicating regularly with managers and candidates throughout the recruiting process in addition to reviewing high volume of resumes
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Miami Cancer Institute Scheduling Agent
Baptist Health South Florida
02.2022 - 03.2023
- Meeting daily goal of contacting all 40 patients assigned daily as well as being on the queue if necessary
- Handling upwards of 500+ calls a month
- Ensuring patients are scheduled within guideline timeframe if it is a STAT request as well as working around their schedules as well to avoid inconveniencing them
- Calling patients from assigned daily worklist to schedule ordered exams by medical team
- Providing quality and compassionate customer service to Miami Cancer Institute Patients
- Ensuring patients are scheduled in accordance with all guidelines provided by insurance and Baptist Health.
Receptionist
Doral Diagnostic Center
04.2021 - 01.2022
- Scheduling through Medisoft
- Insurance Verification
- Updating Medical Charts
- Greeting Patients
- Perform other duties as assigned by the Office Manager or any other department as needed.
Retail Manager
MAC Cosmetics
05.2015 - 01.2021
- Ability to work collaboratively and build positive/effective business partnerships with regional managers, and field executives.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Associate of Science - Nursing
Fortis College Cutler Bay
03.2024
High School Diploma -
American Academy of Pinecrest
01.2013
Skills
Patient Positioning
Specimen Collection
Quality Improvement
Sterile technique
Teamwork and Collaboration
Basic Life Support
HIPAA Compliance
Patient Safety
Medication Administration
References
REFERENCES AVAILABLE UPON REQUEST
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Circulating OR Nurse
HCA Healthcare
08.2024 - Current
Consumer Access Center Team Lead
Baptist Health South Florida
03.2023 - 08.2024
Miami Cancer Institute Scheduling Agent
Baptist Health South Florida
02.2022 - 03.2023
Receptionist
Doral Diagnostic Center
04.2021 - 01.2022
Retail Manager
MAC Cosmetics
05.2015 - 01.2021
Associate of Science - Nursing
Fortis College Cutler Bay
High School Diploma -
American Academy of Pinecrest
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