Melissa Peterson
Fort Collins
Summary
Dedicated professional with a strong work ethic, delivering exceptional customer service and efficient task management. Skilled in adaptability and teamwork, as well as being a proficient self starter.
Overview
26
26
years of professional experience
Work History
Valet
Valet Living
Fort Collins, CO
06.2025 - 04.2026
- Completed daily routes efficiently, ensuring timely waste removal from assigned areas.
- Assisted in training new team members on proper waste handling techniques and safety practices.
- Developed strong relationships with residents, promoting awareness of recycling programs and waste disposal guidelines.
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Worked closely with supervisors to ensure accurate reporting of completed tasks and hours worked during shifts.
- Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
- Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.
- Demonstrated adaptability when faced with unexpected challenges such as equipment malfunctions or changes to daily routes.
- Provided excellent customer service at all times, resolving issues quickly while remaining courteous and professional under pressure.
- Collected refuse and recyclable materials from residential and commercial buildings.
- Unloaded refuse and recyclable materials from the collection truck onto the appropriate containers.
- Positioned and returned container on customers property with lids and doors properly replaced and containers located without risk of obstruction to traffic flow.
Executive Assistant
Cash in a Flash ATM
Fort Collins, CO
01.2008 - 01.2024
- Coordinated schedules to include ATM reservations and event confirmations. Along with event details, set-up/take down times, mapped locations, contact info and cash reserve required. To ensure efficient use of time and resources.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Handled payroll processing tasks accurately.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Coordinated events and scheduling.
- Wrote reports, executive summaries and proposals.
- Led staff in providing high level of service for our clients.
- Provided exceptional customer service when interacting with clients or vendors.
- Organized high-level events, ensuring seamless execution and positive attendee experiences.
- Assisted executives in developing compelling marketing that effectively communicated key messaging points.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Conducted routine maintenance and troubleshooting on various ATM models to ensure optimal performance.
- Collaborated with financial institutions to implement software updates and security enhancements for ATMs.
- Demonstrated flexibility to adapt quickly to changes in work schedules or assignments based on client needs.
- Preserved positive relationships with clients through clear communication regarding expected timeframes for Events start to finish.
- Generated reports for customer service issues and repair records.
- Strengthened bank reputation with excellent customer service, addressing any concerns or questions related to ATM usage in a professional manner.
- Maintained compliance with industry regulations by staying current on relevant laws, guidelines, and safety standards related to ATM servicing.
- Minimized downtime for ATMs, ensuring efficient cash management and optimal machine performance.
- Set up and maintained user accounts and client access.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Loaded and unloaded trucks, ensuring proper handling of goods.
- Monitored equipment performance, reporting maintenance needs promptly.
- Operated Tommy lift to maneuver products onto load trailers and trucks.
- Moved ATM's using utility dolly and Tommy lift or trailer ramp.
New Construction Clean Up, Residential Cleaning
Everclean Cleaning & Maid Service
Fort Collins, CO
03.2000 - 2003
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Trained and mentored new cleaning staff on procedures and best practices.
- Implemented inventory management processes for cleaning supplies and equipment.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
Education
High School Diploma -
Rocky Mountain High School
Fort Collins, COSkills
- Strong work ethic, takes pride in work
- Dependable and hardworking
- Flexible and adaptable
- Landscape maintenance
- Teamwork and collaboration
- Self Starter
- Detail oriented
- Ability to follow directions, learns quickly
- Multitasking Abilities
- Can pick up and carry 50lbs consistently
- Friendly, positive attitude
Timeline
Valet
Valet Living
06.2025 - 04.2026
Executive Assistant
Cash in a Flash ATM
01.2008 - 01.2024
New Construction Clean Up, Residential Cleaning
Everclean Cleaning & Maid Service
03.2000 - 2003
High School Diploma -
Rocky Mountain High School