Melissa Peugh
Battle Creek,MI
Summary
Accomplished Deputy Clerk at Charter Township of Emmett, adept in maintaining confidentiality and providing top-notch clerical support. Excelled in customer service and financial record accuracy, alongside managing store operations at Check N Go with a focus on inventory and cash control. Skilled in document preparation and policy enforcement, demonstrating strong organizational and communication abilities.
Overview
27
27
years of professional experience
Work History
Deputy Clerk
Charter Township of Emmett
11.2020 - Current
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate departments.
- Run secure and efficient election. Trained election inspectors.
- Assisted with payroll processing, ensuring accurate compensation for all employees.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Reviewed vendor invoices for appropriate documentation and processed payment.
Store Manager
Check N Go
09.2008 - 06.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Deb Shops
02.1998 - 09.2008
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
Accounting
Kellogg Community College
Battle Creek, MISkills
- Filing systems
- Document Preparation
- Policy Enforcement
Timeline
Deputy Clerk
Charter Township of Emmett
11.2020 - Current
Store Manager
Check N Go
09.2008 - 06.2021
Store Manager
Deb Shops
02.1998 - 09.2008
Accounting
Kellogg Community College
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