Melissa Pham
CVS Pharmacy, Retail
Atlanta,Georgia
2027
years of professional experience
Detailed oriented and customer-focused pharmacy technician who is hardworking and with experience providing accurate, efficient service in fastpased environments, Skilled in customer assistance, cash and payment handling, Pursued passion for fashion and retail.
Work History
Hospital-certified Pharmacy-technician 11
3 Years 7 Months- Worked closely with pharmacist to ensure hospital runs smoothly.
- Answered over 400 incoming phone calls and addressed questions from customers and healthcare providers
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone or email quickly as most important
- Counted, measured, and compounded medications following standard procedures under pharmacists' care around 150 per shift
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Begins with preparing drugs, including chemo drugs, filling prescriptions and getting pharmacists' checked before delivery to floors.
- Efficient work with hospital wide computer system, EPIC
Nationally Certified Pharmacy Technician
18 Years 8 Months- As a retail pharmacy technician, work is closely with pharmacists to ensure pharmacy runs smoothly. That starts with preparing drugs, including chemo drugs, filling prescriptions and getting pharmacist approval.
- Work with narcotics requires much accuracy.
- Also patients get medications in a timely way.
- Increased teamwork from beginning of nurses' request, to make and checked lastly prescription by pharmacists.
- performed various pharmacy activities with strong commitment to being accurate, efficient and also service quality
Pharmacy Technician
- Customer service, helping patients, answerin handling concerns.
- Recommending products based on customer needs
- Handling transactions and cash transaction
- Inventory, such as stocking medications, organzing products,
- Teamwork working with pharmacists and technicians
- Working in a fast paced environment as handling multiple customers and tasks efficiently.
- Maintaining an organized work area and merchandise
Education
No Degree - Engineering (Pre-Engineering)
- Dean's List [Semester and Year]summer 1989-winter 1991
Bachelor of Science - Psychology
Skills
Professionalism
Customer Service
Retail operations
Cash handling
Inventory Management
Customer Relations
Teamwork
Communicatiion
Problem Solving
Attention to Detail
Multitasking
Organization
Timeline
Hospital-certified Pharmacy-technician 11
Emory St. Joseph's Hospital
02.2023 - CurrentRead More
Nationally Certified Pharmacy Technician
CVS Pharmacy, Retail
01.2008 - CurrentRead More
Pharmacy Technician
Public Pharmacy
2023 - 02.2025Read More
Georgia Institute of Technology
No Degree from Engineering (Pre-Engineering)
Read More
Georgia State University
Bachelor of Science from Psychology
Read More