Melissa Pichs
Hialeah,FL
Summary
To find a position where I can better grow professionally and improve my social skills
Overview
3
3
years of professional experience
Work History
Patient Representative
Mount Sinai Medical Center Of Florida
Hialeah, Florida
01.2024 - Current
- Checked patients in/out
- Made future appointments/cancellations/rescheduling
- Advised patients via telephone of appointment changes
- Completed telephone encounters
- Collected co-pays/self-pays
- Organized schedules
- Guided patients through the completion of consent and other required medical forms.
- Supervised patient flow by checking in patients immediately upon arrival.
- Verified demographics and insurance information to register patients in computer system.
- Performed data entry tasks for patient information into electronic health record systems.
- Scheduled appointments and sent out appointment reminders to patients for upcoming office visits.
Front Desk Representative
Gastro Health
Miami
06.2023 - Current
- Verify insurances
- Check in patients
- Communication with patient
- Call insurances for eligibility
- Collect copayments
- Check insurance information
- Scan patient documents
- Give patient appointment/Cancel/reschedule
Sales Supervisor
Burlington
Hialeah
08.2021 - 04.2023
- Assist other employees in register transactions
- Close/Open registers
- Assist in change
Education
High School -
Gorton High School
Yonkers, NY06.2021
Skills
- Empathy
- Customer Service
- Attention to detail
- Skillful
Hobbies and Interests
Traveling, sports, art, photography
Timeline
Patient Representative
Mount Sinai Medical Center Of Florida
01.2024 - Current
Front Desk Representative
Gastro Health
06.2023 - Current
Sales Supervisor
Burlington
08.2021 - 04.2023
High School -
Gorton High School