Melissa Piselli
West Allis,WI
Summary
Dynamic leader with a proven track record at Michaels Arts & Crafts, adept in staff management and financial acumen. Excelled in motivating teams and boosting store sales through innovative marketing strategies and effective project planning. Skilled in coaching, with a knack for recruiting and mentoring top talent, ensuring operational excellence and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Action Leader
WAWM Recreation Center
03.2024 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of activities.
- Organized and guided group activities by leading, coaching, and participating with students.
- Resolved conflicts that arose between students by listening to complaints and finding appropriate solutions.
Retail Store Manager
Michaels Arts & Crafts
01.2010 - 05.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
No Degree - Nursing
University of Wisconsin - Milwaukee
Milwaukee, WISkills
- Motivating Teams
- Staff Management
- Project Planning
- Coaching abilities
- Recruitment and hiring
- Financial Acumen
- Goal-Oriented
- Training and mentoring
Timeline
Action Leader
WAWM Recreation Center
03.2024 - Current
Retail Store Manager
Michaels Arts & Crafts
01.2010 - 05.2023
No Degree - Nursing
University of Wisconsin - Milwaukee
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