Melissa Piselli
West Allis,WI
Summary
Dynamic leader with a proven track record at Michaels Arts & Crafts, adept in staff management and financial acumen. Excelled in motivating teams and boosting store sales through innovative marketing strategies and effective project planning. Skilled in coaching, with a knack for recruiting and mentoring top talent, ensuring operational excellence and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Action Leader
WAWM Recreation Center
West Allis, WI
03.2024 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of activities.
- Organized and guided group activities by leading, coaching, and participating with students.
- Resolved conflicts that arose between students by listening to complaints and finding appropriate solutions.
Retail Store Manager
Michaels Arts & Crafts
Milwaukee, WI
01.2010 - 05.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
No Degree - Nursing
University of Wisconsin - Milwaukee
Milwaukee, WISkills
- Motivating Teams
- Staff Management
- Project Planning
- Coaching abilities
- Recruitment and hiring
- Financial Acumen
- Goal-Oriented
- Training and mentoring
Timeline
Action Leader
WAWM Recreation Center
03.2024 - Current
Retail Store Manager
Michaels Arts & Crafts
01.2010 - 05.2023
No Degree - Nursing
University of Wisconsin - Milwaukee