Melissa Poland
Summary
Dedicated childcare professional with extensive experience in developing nurturing and supportive environments for children. Proven track record of managing daily routines, creating educational activities, and fostering emotional growth. Strong communication skills and adaptability enhance the ability to meet diverse needs, resulting in improved behavioral outcomes and enriched learning experiences. Passionate about contributing to the growth and development of children through compassionate care.
Overview
14
14
years of professional experience
Work History
Stay-at-home Mom
Caregiver & Household Manager
07.2019 - Current
- Over the past five years I’ve learned so much about early childhood development, communication strategies, time management, love, and patience.
- Homeschooled my children, created lesson plans, and found different avenues of learning that make it fun and impactful.
- This job has been the greatest one I’ve ever had!
Office Manager
Top Hat Remodeling
Chantilly, VA
01.2020 - 01.2022
- Managed client communications, scheduling of jobs, and marketed company via Facebook.
- Managed quotes and contracts efficiently.
- Contributed to running a business in addition to balancing homemaking and child care.
Full Time Nanny
Private Family Homes
01.2019 - 01.2022
- Created a fun, engaging, educational environment that helped kids grow and socialize during the height of the COVID-19 pandemic.
- Transported children to school, extracurricular activities, and appointments when needed.
- Monitored the children's playtime to ensure safety and wellbeing.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Communicated regularly with families regarding daily events and any concerns that may arise.
Server
Various
Northern VA And SW Texas
06.2010 - 12.2019
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
Education
Northern Virginia Community College -
Northern Virginia Community College
01.2013
High School -
Freedom High School
Chantilly, Virginia01.2012
Skills
- Spanish speaking
- ASL- American Sign Language
- Critical thinking
- Creativity
- Conflict resolution
- Communication
- Lesson planning
Timeline
Office Manager
Top Hat Remodeling
01.2020 - 01.2022
Stay-at-home Mom
Caregiver & Household Manager
07.2019 - Current
Full Time Nanny
Private Family Homes
01.2019 - 01.2022
Server
Various
06.2010 - 12.2019
Northern Virginia Community College -
Northern Virginia Community College
High School -
Freedom High School
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