Melissa Poole
Potts Camp,MS
Summary
Results-driven professional specializing in quality evaluation and problem-solving. Proven expertise in training staff on laboratory techniques and ensuring compliance with industry standards. Skilled in optimizing processes to enhance operational efficiency and effectiveness.
Overview
7
7
years of professional experience
Work History
Quality Lab Specialist
Henkel
Memphis, TN
03.2022 - Current
- Supported product development initiatives through collaboration with cross-functional teams.
- Evaluated product performance and quality by conducting laboratory tests.
- Ensured proper calibration and functionality of laboratory equipment.
- Documented test results and prepared reports for regulatory compliance reviews.
- Assisted in the implementation of safety protocols within the laboratory environment.
- Trained new staff on standard operating procedures and laboratory techniques.
- Troubleshot instrument errors or malfunctions to identify potential solutions.
- Evaluated existing processes for efficiency improvement opportunities.
Office Manager
TLC Logistics
New Albany, Mississippi
06.2018 - 03.2022
- Managed office operations and ensured efficient workflow in logistics environment.
- Coordinated schedules and appointments for staff and management teams.
- Oversaw inventory management and maintained supply levels for office needs.
- Implemented office policies to improve operational efficiency within the organization.
- Maintained accurate records of financial transactions and vendor contracts.
- Assisted in preparing reports and presentations for upper management reviews.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Education
Associate of Applied Science - Medical Laboratory Science
Coastal Alabama Community Collage
Mobile, AL03-1993
Skills
- Laboratory testing
- Equipment calibration
- Quality assurance
- Regulatory compliance
- Process optimization
- Project coordination
Timeline
Quality Lab Specialist
Henkel
03.2022 - Current
Office Manager
TLC Logistics
06.2018 - 03.2022
Associate of Applied Science - Medical Laboratory Science
Coastal Alabama Community Collage