Melissa Powell
Trevose,PA
Summary
Detail-oriented and highly organized professional with strong problem-solving ability, keen attention to detail, and a proven track record of excelling in fast-paced and challenging environments. Continuously seeks opportunities to expand knowledge and apply new skills with precision and effectiveness. Known for being accuracy-driven, service-oriented, and self-motivated to complete tasks independently. Committed to upholding the highest standards of accuracy, integrity, and efficiency in all aspects of election operations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Ballot Clerk
County of Bucks
10.2024 - Current
- Processed absentee and mail-in ballots in accordance with election regulations, ensuring accurate and timely tabulation under the supervision of Registrars and Supervisors
- Provided guidance to voters on completing mail-in ballots and ensured smooth voter flow at both Doylestown and Levittown locations, assisting with line control and minimizing wait times during on-demand ballot periods, in coordination with supervisory staff.
- Provided accurate information to voters at the counter regarding polling locations, procedures, and voting materials under Supervisors’ and Registrars' guidance.
- Filed and organized voter applications, ensuring accurate and easily accessible records for verification, following supervisor instructions
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Assisted in issuing watcher certificates, maintaining proper documentation in compliance with legal guidelines under supervisor oversight
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Prepared and organized supply boxes for polling locations, ensuring readiness for election day operations under supervisor direction.
- Reported any discrepancies, unusual conditions, or issues to supervisors for further investigation, adhering to proper reporting procedures.
- Collected election materials from the Judges' of Elections at the Levittown site, ensuring all materials are returned and organized, under supervisory guidance
- Was sworn in for to participate in the pre-canvassing and canvassing processes to verify ballots, ensuring accuracy and compliance under the direction of Registrars and Supervisors
- Contributed to the official election re-count, ensuring accurate vote verification and tabulation in accordance with established protocols.
- Broke down all supply boxes from polling locations post election ensuring all returned materials needed for post election were organized and ready for post-election needs and left over materials were organized and ready when needed.
- Performed other duties as assigned to ensure smooth election operations, adhering to all legal and procedural standards.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Program Director
First Choice
01.2024 - 10.2024
- Supervises the Resource Parent Support Worker, in any and all case management needs, as they support the Resource Parent with taking care of the Foster children
- Provide weekly supervision with all RPSWs
- Provide Training to Resource Parents and RPSWs
- Complete in-home pop-in visits as well as safety checks
- Assist RPSW with any and all concerns with each case
- Accompany the RPSW on visits to the Resource Parent’s homes.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
Program Manager
MCC Warwick House
04.2022 - 06.2023
- Oversee all YFCs and Supervisors daily operations
- Weekly supervisions with staff
- Set up programs/activities for residents
- Constant communication with Therapeutic staff.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on professional development opportunities, contributing to improved overall performance.
QIDP/Case Manager
Merakey
06.2019 - 09.2022
- Manage a Caseload of 20 residents in 4 community homes
- Responsible for Observations bi-weekly at the home and day program
- Responsible for quarterly reports on all residents, Mini Team meetings for any issues, and Annual
- Staffings
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Program Manager
Woods Services
01.2018 - 01.2019
- Supervise and direct all employees assigned to the residence, including 30 people responsible for supervising, counseling, housekeeping, etc
- Ensure that all youth assigned to the residence receive required programming and participate regularly in leisure activities
- Participate in all treatment planning meeting and therapeutic activities as required
- Provide employee education and ensure completion of all required training
- Responsible for the development and implementation of program goals and objectives
- Responsible for annual performance reviews for all staff assigned to the residence
- Responsible for hiring, monitoring performance and disciplining employees assigned to the residence.
Residential Supervisor
Woods Services
01.2017 - 01.2018
- Responsible for Creating a safe work environment that promotes open communication in which staff feel safe reporting concerns
- Maintained contact with supported individuals, their families and team members
- Monitored implementation of individual services and behavior intervention plans for residents
- Completed supervisory follow up on staff injury reports
- Ensured that all staff are trained to follow infection control procedures
- Assisted individuals in completing bank transactions
- Maintained knowledge of and ensured compliance with licensing and regulation.
Vocational Assistant
Woods Services
01.2015 - 01.2017
- Manage up to 90 student's job placements and training
- Coordinated transportation of students to jobs
- Responsible for assessment of students to ensure proper placement
- Responsible for all aspects of student payroll.
Bartender/Server/Catering
Langhorne Hotel/MiddleTown Country Club
01.2002 - 08.2016
- Managed inventory and placed orders to maintain optimal stock levels
- Created and launched a new cocktail menu and developed signature drinks, boosting sales and repeat business
- Ensured compliance with health and safety regulations
- Addressed customer concerns to enhance satisfaction
- Organized events and promotions, driving increased foot traffic
- Trained staff in bartending, mixology, and responsible alcohol service
- Handled cash transactions accurately, ensuring financial integrity
- Maintained cleanliness and organization of bar areas
- Provided catering bartending services for events, ensuring memorable guest experiences
- Monitored alcohol service to ensure safety and compliance with legal guidelines.
Education
Master of Science - Psychology
PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE
Philadelphia, PA05-2020
BBA - BUSINESS ADMINISTRATION
STRAYER UNIVERSITY
Trevose, PA03-2012
Skills
- Project Coordination
- Organizational Filing Systems
- Dispute Resolution
- Effective Communication
- Office Administration Expertise
- Training & development
- Crisis Intervention
- Hospitality
- Microsoft Office
- Special Education
- Behavioral Health
- Confidentiality
- Multitasking
- Problem-solving aptitude
- Flexible and adaptable
Certification
Dialectical Behavioral Therapy-DBT Certificate
February 2024
Notary Public/ Notary Signing Agent
September 2024 to September 2028
CPR/AED
January 2024 to January 2026
Timeline
Ballot Clerk
County of Bucks
10.2024 - Current
Program Director
First Choice
01.2024 - 10.2024
Program Manager
MCC Warwick House
04.2022 - 06.2023
QIDP/Case Manager
Merakey
06.2019 - 09.2022
Program Manager
Woods Services
01.2018 - 01.2019
Residential Supervisor
Woods Services
01.2017 - 01.2018
Vocational Assistant
Woods Services
01.2015 - 01.2017
Bartender/Server/Catering
Langhorne Hotel/MiddleTown Country Club
01.2002 - 08.2016
Master of Science - Psychology
PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE
BBA - BUSINESS ADMINISTRATION
STRAYER UNIVERSITY
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