Melissa Powers
Summary
Operations and Regional Manager with over 25 years experience in property management, specializing in new construction and affordable housing.
Overview
14
14
years of professional experience
Work History
Senior Regional Manager
Solidago Residential
08.2024 - Current
- Effectively manage 7 affordable housing communities, which include stabilized and lease up properties, consisting of 2000+ units and 40+ team members
- Managed financial forecasts, budget and operational goals
- Review financial forecasts, budget and operational goals
- Maximize rental income while minimizing expenses through effective planning and control
- Streamline operations for increased efficiency by analyzing performance data and identifying areas for improvement
- Create customized reporting tools for owners that facilitate informed decision-making regarding asset performance
- Negotiate contracts with vendors, optimizing costs while maintaining high-quality goods and services
- Enforce best practices in safety protocols, ensuring a secure environment for residents and team members
- Collaborate with legal counsel on lease agreements, evictions, and other matters as needed, minimizing risk exposure for the organization
- Mentor property managers in career development opportunities, fostering a culture of continuous learning within the team
Regional Manager
Greystar
07.2023 - 08.2024
- Effectively managed 6 properties, which included stabilized and lease up properties, consisting of 1800+ units and 35+ team members
- Managed financial forecasts, budget and operational goals
- Maximized occupancy levels by regularly reviewing competitor offerings and adjusting leasing incentives accordingly
- Maximized rental income while minimizing expenses through effective planning and control
- Improved resident retention rates by addressing concerns promptly and implementing targeted community engagement initiatives
- Mentored property managers in career development opportunities, fostering a culture of continuous learning within the team
- Conducted regular site visits to assess property conditions and address potential issues proactively
- Handled terminations, performance evaluations and team member coaching
Operations Manager
Cypressbrook Multifamily Management
01.2019 - 07.2023
- Launched company, brand, and team
- Defined operations, structures, and systems
- Responsible for transitions, new builds, and property sales in Texas, Alabama, and Florida
- Acquired and maintained 3rd party management
- Developed and maintained relationships with owners, investors, vendors, and suppliers
- Negotiated prices, fees, and service with clients and vendors to decrease expenses and increase profit
- Increased profit by streamlining operations
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly
- Reduced operational risks while organizing data to forecast performance trends
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
Community Manager-Regional Manager
Greystar
03.2016 - 01.2019
- Began employment as a Community Manager and promoted to Regional Manager in 2017
- Effectively managed 9 properties located in Texas and Louisiana, consisting of 2500+ units and 70+ team members
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities
- Produced reports about property performance to keep owners, directors and property managers informed
- Evaluated property conditions and recommended improvements
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration
- Developed and managed budget for community projects, ensuring effective financial sustainability
Community Manager-Regional Manager
United Apartment Group
10.2011 - 03.2016
- Began employment as a Community Manager and promoted to Regional Manager in 2014
- Effectively managed 5 properties consisting of 1500+ units and 30+ team members
- Managed budget development and expense control, ensuring optimal financial performance across portfolio
- Coordinated efficient allocation of resources and streamlined communication channels to maintain high levels of operational excellence
- Increased property occupancy rates by effective outreach marketing and online advertising
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations
- Negotiated contract terms with vendors, resulting in reduced operating expenses without compromising on service quality
- Developed and implemented comprehensive property maintenance plan, leading to increase in property values
Education
Real Estate License
Austin Institute of Real Estate
Austin, TX2006
High School Diploma
El Campo High School
El Campo, TX1998
Skills
- Goal driven leader who confidently motivates and coaches team members to meet high performance standards
- Highly motivated self-starter who takes initiative with minimal supervision
- Productive with solid work ethic and exerts optimal effort in successfully completing task
- Flexible team player that thrives in environments requiring ability to prioritize and manage multiple projects
Technical Proficiencies
- Realpage Unified Platform: Onesite, Knock, Revenue Management, Business Intelligence, Spend Management, Active Building
- Yardi
- Entrata
- JTurner
- MRI-Apartment Data
- Facilgo
- Leonardo 247
- Microsoft Suit
Affiliations
Awards Received Include: Manager of the Year, Extra Mile, Lead By Example, Due Diligence, Administrative, Rent Collections, Doing The Right Thing, Most Improved Property
Timeline
Senior Regional Manager
Solidago Residential
08.2024 - Current
Regional Manager
Greystar
07.2023 - 08.2024
Operations Manager
Cypressbrook Multifamily Management
01.2019 - 07.2023
Community Manager-Regional Manager
Greystar
03.2016 - 01.2019
Community Manager-Regional Manager
United Apartment Group
10.2011 - 03.2016
Real Estate License
Austin Institute of Real Estate
High School Diploma
El Campo High School
Similar Profiles
Tinesha SmithTinesha Smith
Community Manager(Promotion) at Solidago ResidentialCommunity Manager(Promotion) at Solidago Residential
Geronimo GarzaGeronimo Garza
Community Manager at Solidago Residential ServicesCommunity Manager at Solidago Residential Services
Ashly TrinidadAshly Trinidad
Leasing Specialist at SolidagoLeasing Specialist at Solidago
Kimberley BetoKimberley Beto
Senior Regional Manager at Schafer RichardsonSenior Regional Manager at Schafer Richardson
Andrea MoschittoAndrea Moschitto
Senior Regional Manager at JAG Physical TherapySenior Regional Manager at JAG Physical Therapy