Melissa Puma
Spring Hill,FL
Summary
Task focused Transportation Manager with expertise ensuring the timely transit of commercial and industrial goods. Specialize in prioritizing, schedule, dispatching, routing, and safety implementation. Strive to maintain a sold record of cost efficiency and profitability. Proficient in a range of computer applications. Well developed communications and leadership skills. Proven ability to manage driver and employees. A proactive problem solver who gets the job done.
Overview
25
25
years of professional experience
Work History
Fleet Manager
Bulk Transport Company East
Brooksville, FL
10.2019 - Current
- Responsible for the day-to-day operation of cement tanks on dedicated lanes, hauling bulk cement.
- Accountable for maximizing the utilization of equipment and human resources to achieve customer service and business cost objectives.
- Managed a fleet of 60 trucks, evaluated driver qualifications, and ensured compliance with safety regulations.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Developed and implemented policies and procedures for fleet operations.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
Logistics Manager
NFI Industries
Daytona Beach, FL
08.2015 - 08.2019
- Responsible for load planning, driver scheduling, and dispatch for a dedicated fleet for Trader Joe’s
- Maintained the backhaul schedule and processed all pod’s for backhaul.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
Broker- Agent
Smith Transportation Services, Inc.
Sunrise, FL
08.2006 - 11.2013
- Oversaw all rate quotes for full truckload and less-than-truckload shipments.
- Negotiated rates with carriers and maintained a consistent monthly profit margin.
- Developed relationships with freight carriers to negotiate competitive rates and services.
- Tracked shipment progress using GPS technology or other tracking systems.
- Analyzed client needs and determined appropriate shipping solutions.
Dispatch Manager
MCI Express, Inc.
Miami, FL
02.2000 - 08.2004
- Responsible for dispatching city drivers for local pick-ups and managing outbound truckloads.
- Negotiated rate quotes and reported shipment statuses to customers.
- Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
- Monitored drivers' performance, ensuring compliance with safety regulations, route optimization and on-time deliveries.
- Served as primary contact for external vendors providing transportation services.
Education
Paralegal Certificate -
Atlantic Coast Institute
Plantation, FL06.1993
Associate Degree -
Palomar Junior College
San Marcos, CA06.1987
High School Diploma -
Mt. Carmel H.S.
San Diego, CA06.1985
Skills
- Fleet Management
- Safety Monitoring
- Route Planning
- Scheduling
- Effective Communication
- Transportation Regulations
- Regulatory Compliance
- MS Office Suite
Timeline
Fleet Manager
Bulk Transport Company East
10.2019 - Current
Logistics Manager
NFI Industries
08.2015 - 08.2019
Broker- Agent
Smith Transportation Services, Inc.
08.2006 - 11.2013
Dispatch Manager
MCI Express, Inc.
02.2000 - 08.2004
Paralegal Certificate -
Atlantic Coast Institute
Associate Degree -
Palomar Junior College
High School Diploma -
Mt. Carmel H.S.
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