Melissa Quiggle
Mobile,AL
Summary
Dedicated administrative professional with over 10 years of experience providing office management, financial reconciliation, staff supervision, and program coordination in healthcare, insurance, and military family support settings. Adept at multitasking, handling confidential records, and supporting complex operations. Strong background in customer service, training, and administrative support with a deep understanding of the unique needs of military families. Proven success in coordinating events, maintaining accurate data, and ensuring compliance with internal processes and policies.
Overview
15
15
years of professional experience
Work History
Licensed Insurance Agent & Office Support Staff
Allstate Insurance
Mobile, AL
11.2022 - Current
- Provide high-level administrative support, including office operations, recordkeeping, scheduling, and customer service.
- Assist with processing confidential policyholder information, financial documents, and insurance records with accuracy.
- Manage calendars, coordinate meetings, and communicate with internal and external contacts.
- Facilitate office supply procurement, and maintain vendor relationships.
- Participate in team training and onboarding for new hires, supporting internal process alignment.
- Assisted clients in selecting appropriate insurance coverage options.
- Utilized software tools for tracking client information and policy details.
Chiropractic Assistant & Insurance Billing Specialist
Baranof Chiropractic
Sitka, AK
12.2010 - 06.2021
- Supported daily operations, patient scheduling, and insurance verification and billing processes.
- Maintained financial records, performed light bookkeeping, and processed office transactions.
- Created a comprehensive training manual and trained new personnel on administrative procedures and systems.
- Managed office and supplement supply inventory, including ordering and vendor management.
- Ensured HIPAA compliance and maintained confidential health records and billing documentation.
Skills
- Administrative & Program Support
- Office & Facilities Management
- Budget Reconciliation & Bookkeeping
- P-Card Purchasing & Financial Accountability
- Staff Training & Supervision
- Data Entry & Report Compilation
- Event Planning & Registration Coordination
- Veteran & Military Family Services
- Travel Arrangements & Calendar Management
- Confidential Records Management
- Procurement & Supply Management
- Customer Service & Community Outreach
- Office supply procurement
- HIPAA compliance
- Claims handling proficiency
- Insurance claims processing
- Day to Day Operations
VA Experience
- USCG Military Spouses Club, Member, Treasurer, Vice President, Cape May, NJ, 2006-11, 2020-07, Assisted in organizing family support and community service events to enhance quality of life for military spouses, Maintained budget records and financial accountability as Treasurer; handled purchasing and fundraising responsibilities, Coordinated onboarding and orientation programs for incoming families; collaborated with Ombudsman and command leadership, Supported administrative processes including sponsor packets, event registration, volunteer coordination, and meeting documentation, Ensured compliance with privacy and community policies; maintained detailed documentation for meetings and events.
- USCG Company Commander Spouse Association, Spouse Support Group Member, Cape May, NJ, 2007-07, 2010-07, Acted as liaison for new families during training cycles and high-tempo operations., Provided emotional and logistical support under the guidance of the Chaplain and Work Life Office.
- USCG Morale Committee (MWR Volunteer), Morale, Welfare & Recreation Committee Member, Sitka, AK, 2010-11, 2016-07, Volunteered as part of the base’s official morale team to coordinate family engagement programs and social events., Supported recreational programming, logistics, supply management, and after-action evaluations., Promoted community connectedness in a remote duty station, aligned with Coast Guard Community Services.
Additional Information
- Familiar with VA billing procedures and military educational benefits
- Flexible availability, including evenings and weekends during peak processing periods
- Spouse of a retired U.S. Coast Guard member; firsthand experience navigating military systems and support networks.
Websites
Timeline
Licensed Insurance Agent & Office Support Staff
Allstate Insurance
11.2022 - Current
Chiropractic Assistant & Insurance Billing Specialist
Baranof Chiropractic
12.2010 - 06.2021
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