Melissa Rodriguez
Alajuela,CR
Summary
Senior Analyst, with experience in Shared Services and Order to Cash process(OTC). Ambassador in process improvement, Analytical Project expert, generation of innovation ideas, Controller-ship, Contract management, Billing, Cash Application. Accounting Analyst, reconciliations, and monthly closing activities knowledge.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Accounts Receivable Analyst
Stryker
08.2023 - Current
- Reporting to Finance Manager, worked as Finance Analyst Operations directly to Sales Team, collection Team and several divisions, develop standardized and custom reports, track daily and present monthly updates and analysis for the use of Finance Teams
- In charge of AR End to End process, creations of billing, collecting and applying funds
- Provide month-end support, reconciliations, reporting, AOC applications, investigation, and resolution of Intercompany account balances
- Support to Cash Apps team posting lender payments, identify and correct payment discrepancies
- Lead monthly meetings with Sales Team, customers and discuss deals, collect, and update each portfólio
- Build and maintain relationships with SMEs across the business and global functions
- Professionally and effectively presenting information to some levels of management
Finance Operation Senior Analyst
Stryker
04.2022 - 08.2023
- Responsible of full cycle of accounts receivable department reconciling AR accounts management and resolving invoice discrepancies and payments application creation and implementation of operation procedures and process workflow publish via weekly reports
- Analysis of metrics proving status updates on projects, root cause analysis to execute improvements plans to generate business
- QA audit to internal controllership
- Dispute process and Retail experience
- Financial forecasting dashboards
- Tableaus and QuickSight, Perform process reports expert and presentations resolving complex problems
- Process improvement ambassador
Account Receivable Financial Analyst
Amazon
04.2017 - 03.2022
- Responsible for analyzing Accounts Receivable Aging Reports and accounts
- Prioritize client accounts based upon client profile total balance outstanding and number of days past due based on contracted terms collect delinquent invoices
- Reconcile customer accounts
- Provide billing assistance to customers
- Assess credit worthiness as needed interface with Sales Customer Advocacy and other departments as needed
Account Receivable and Credit Analyst
Align Technologies
11.2014 - 02.2017
Education
Accounting -
Universidad Hispanoamericana
03.2025
Bachelor of Science - CCNA
Universidad Latina de Costa Rica
12.2012
Bachelor's degree - advertising, Strategies
Universidad Interamericana de Costa Rica
12.2004
Skills
- Collaborative partners ability
- Cross-functional relationships
- Problem solving
- Process improvement
- Ownership of individual performance
- Willingness to learn
- Customer focus
- Identify opportunities
- Lead opportunities
- Improve processes
- Automate processes
- Simplify processes
- Standardize processes
- Efficient communication
Certification
- Yellow Belt Certificate
- Kaizen Certificate
- Controllership Certificate
- ACES Business Analytics
- Spending and Transaction Policy
- Lean Sigma Basics
- Leadership Principles and Written Skills Narratives and Structure Thinking
- CCNA
Timeline
Senior Accounts Receivable Analyst
Stryker
08.2023 - Current
Finance Operation Senior Analyst
Stryker
04.2022 - 08.2023
Account Receivable Financial Analyst
Amazon
04.2017 - 03.2022
Account Receivable and Credit Analyst
Align Technologies
11.2014 - 02.2017
Bachelor of Science - CCNA
Universidad Latina de Costa Rica
Bachelor's degree - advertising, Strategies
Universidad Interamericana de Costa Rica
Accounting -
Universidad Hispanoamericana
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