Melissa Raiker

• Handle customer service interactions effectively.
• Develop and arrange floor sets, promotions, and sales.
• Develop eye-catching storefront presentations.
• Consistently attained projected targets.
• Maintain strong communication with buyers to meet customer demand efficiently.
• Manage and optimize payroll budgets.
• Recruit skilled personnel. Provided training to new and current employees. Developed many new managers for the company.
• Monitor compliance with register transactions and company policies.
• Expedite shipments efficiently.
• Review completed work to verify consistency, quality, and conformance.
• Hold regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Analyze customer feedback data to develop action plans for improving services offered.
• Oversee daily operations, maintaining efficiency and quality standards.
• Opened several new locations successfully leading in merchandising

• Implemented new technologies such as point-of-sale systems or digital signage into existing stores.
• Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
• Reviewed inventory levels at each store in order to ensure adequate stock availability.
• Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
• Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
• Coached, developed and motivated team to achieve revenue goals.
• Organized promotional events in order to drive
• Opened several locations all throughout New York City
• sales volume in the district's stores.
• Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
• Cultivated positive rapport with associates and team leadership.
• Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
• Performed periodic risk assessments of stores within the district to identify potential safety hazards.
• Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
• Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.

• Directed and coordinated products, services and sales activities.
• Mentored team members by demonstrating best practices for sales and customer service.
• Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
• Reviewed inventory levels at each store in order to ensure adequate stock availability.
• Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
• Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
• Coached, developed and motivated team to achieve revenue goals.
• Organized promotional events in order to drive sales volume in the district's stores.
• Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
• Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
• Identified and developed top talent to promote performance-oriented culture.
• Performed periodic risk assessments of stores within the district to identify potential safety hazards.
• Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
• Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
• Ensured that all stores met their monthly targets by providing guidance and support as needed.
• Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Launched more than 40 new locations. Led the company with merchandising skills.

Developed strategies to enhance engagement on social media platforms.