Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Melissa Ramos

DPO,AA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

22
22
years of professional experience

Work History

Consular Assistant

Department Of State
01.2023 - Current
  • Improved case management efficiency with thorough documentation and consistent follow-up on pending applications.
  • Managed a high volume of confidential information, safeguarding applicant data against potential breaches or misuse.
  • Served as a reliable resource for colleagues by sharing knowledge on consular procedures, policies, and best practices.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Assisted with onboarding of new employees.
  • Participated in ongoing professional development programs to stay current on changes in immigration policies and procedures relevant to consular work.
  • Handled sensitive client information with utmost discretion, adhering strictly to privacy policies and regulations.
  • Collaborated with laboratory staff to ensure timely and accurate processing of collected DNA samples, maintaining open lines of communication for any necessary updates or adjustments.
  • Managed detailed records of all collected samples, maintaining an organized database for easy access and reference when needed.
  • Adhered to strict deadlines when submitting samples for analysis, ensuring prompt turnaround times for client results.
  • Ensured compliance with industry standards and regulations through meticulous attention to detail during sample collection.

DPO Assistant / Classified Pouch

US Department Of State
06.2022 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Preschool Teacher / Spanish Teacher

Peace Lutheran Preschool
08.2012 - 05.2021
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Incorporated music, art and literature into curriculum.
  • Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and music into lessons.
  • Boosted student engagement with interactive activities that incorporated authentic materials from Spanish-speaking countries.

Physical Education Teacher

Perez Elementary School
08.2002 - 05.2005
  • Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
  • Taught physical education classes covering exercise strategies, sports, and safety.
  • Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Improved student understanding of health and nutrition concepts by incorporating real-life examples into lessons.
  • Promoted teamwork and cooperation among students through group games and collaborative exercises.
  • Led exercises and physical activities to engage students and develop physical skills.

Education

Bachelor of Science - Health And Fitness For Business And Industry

The University of Texas At San Antonio
San Antonio, TX

Skills

  • Organizational abilities
  • Fraud Detection Capabilities
  • Document Preparation
  • Records Management
  • Calendar Management
  • Protocol adherence
  • Problem-Solving
  • Team Collaboration
  • Attention to Detail
  • Research and analysis
  • Multilingual Communication
  • Consular services knowledge

Accomplishments

  • Collaborated with team of 10 in the development and completion of a critical mission sensitive operation.
  • Achieved a Leadership award through effectively helping with a mission critical operation.

Timeline

Consular Assistant

Department Of State
01.2023 - Current

DPO Assistant / Classified Pouch

US Department Of State
06.2022 - 01.2023

Preschool Teacher / Spanish Teacher

Peace Lutheran Preschool
08.2012 - 05.2021

Physical Education Teacher

Perez Elementary School
08.2002 - 05.2005

Bachelor of Science - Health And Fitness For Business And Industry

The University of Texas At San Antonio
Melissa Ramos