Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melissa Rand

Trenton

Summary

Dynamic product management professional with a proven track record at ITI Tropicals, excelling in aligning product strategies with market trends. Skilled in Excel and adept at fostering collaboration, I enhance forecasting accuracy and drive timely project delivery, ensuring customer satisfaction and operational excellence. Passionate about leveraging my expertise to achieve impactful results.

Overview

19
19
years of professional experience

Work History

Director of Product Management - Coconut

ITI Tropicals
Lawrenceville
05.2025 - Current
  • Directed product strategy development to align with market trends and customer needs.
  • Collaborated with customers, partners, and internal teams to shape product vision and prioritize projects.
  • Organized documentation, and feature requests to manage product requirements effectively.
  • Oversaw execution of product and project plans to ensure timely delivery.
  • Managed coconut product supply chains, aligning supply with market demand and strategic goals.
  • Issued purchase orders to guarantee timely procurement and optimize inventory flow.
  • Enhanced forecasting and demand planning for key accounts, improving projection accuracy.
  • Partnered with sales and marketing teams to devise pricing models, messaging and sales collateral.

Product Management Support

iTi Tropicals, Inc.
11.2017 - Current
  • Maintain/update Product group inventory through Inventory Reports
  • Issuing purchase order to suppliers
  • Dealing directly with customers for the following:
  • Confirming orders
  • Providing quotes
  • Availability of product
  • Technical Request
  • Complaints
  • Questions
  • Issuing complaints internally
  • Completing Technical Requests internally
  • Issuing and entering customer contracts

Logistics Administrative Assistant

iTi Tropicals, Inc.
01.2015 - 10.2016
  • Ship fruit purees and concentrates to vendors and ensure both quality and quantity
  • Trace, track and expedite purchase processes
  • Create and maintain contact with carriers to ensure timely delivery of goods
  • Interact with third party logistics service providers
  • Audit freight cost and documentation
  • Ensure accuracy of inventory (Crystals Report)
  • Maintain communication with warehouse staff to ensure proper working order
  • Review freight invoices, bill of ladings (from warehouse) and purchase orders
  • Assist carriers with inquiries
  • Create packing lists and update shipment information in database
  • Organize files both manually and electronically
  • Monitor and facilitate repair orders
  • Coordinate deliveries for repaired or returned items
  • Ensure that all items/pallets are properly numbered and labeled
  • Dispose of unserviceable or damaged items
  • Insure product is transported at the correct temperature (i.e.: frozen, dry)
  • Prioritize workload on a daily basis to ensure a very high level of customer satisfaction
  • Trade Services:
  • Receive product into warehouse from International processors and ensure both quality and quantity
  • Receive ISF document from processors and forward to corrective party
  • Maintain product folders to insure timely delivery of goods
  • Maintain communication with custom broker to ensure all documentation is received in a timely fashion
  • Maintain product temperature in transit and when stored in warehouse

Sample Administrative Assistant

iTi Tropicals, Inc.
05.2013 - 01.2015
  • Preparing all new Sample Request for packing and shipping products
  • Creating shipping labels for the shipping of products to new/current customers
  • Shipping out all of the product
  • Repacking of all product
  • Entering all new Sample Request in NetSuite database
  • Entering all Certificates of Analysis into NetSuite database

Manager – Payroll

Waters & Bugbee Inc.
Hamilton
02.2011 - 01.2013
  • Duties included the complete payroll cycle for a multiple companies, validation of time, entry and transmission of hours into Maxwell and verification/distribution of checks
  • Experience gained with employee benefits and union dues
  • Responsible for payroll related accounting including G/L expenses, payroll taxes and bank reconciliations
  • Provided daily assistance to Finance Director with general ledger and miscellaneous duties
  • Preparation of Quarterly Tax reports including 941’s, 940’s and all state and local reporting for multiple companies
  • Responsibility for all tax reporting, including W-2’s
  • Human Resource representative, including responsibility for all HR training of staff
  • Prepare and review of all contracts and subcontracts for compliance
  • Prepare all Prequalification and bidding requirements for company including DPMC and DOT qualifications
  • Assist in college recruitment and at career fairs
  • Handle all EEO reporting and ensure fulfillment of company requirements

Assistant – Operational Support

Waters & Bugbee Inc.
Hamilton
07.2008 - 02.2011
  • Sole responsible for entire Markout Process with a volume of up to 300 addresses done daily
  • Experience gained with NJ One call online system
  • Input, Tracked and Monitored markout through a Job Management System database
  • Manipulate and edit excel spreadsheets for tracking purposes
  • Setup and manage daily workforce schedules
  • Prepare all Prequalification and bidding requirements for company including DPMC and DOT qualifications

Customer Service Representative

Black Forest Acres
02.2007 - 01.2008
  • Monitor Daily Cash Flow
  • Responsible for calculating all transactions of incoming and outgoing monies
  • Responsible for preparing daily settlement log sheets and balancing of daily transactions
  • Responsible for inventory tracking and ordering

Education

HS Diploma -

Hamilton High School East (Steinert)
Hamilton Square, NJ
01.2008

Skills

  • Microsoft Office Suite
  • Adobe Acrobat proficiency
  • Excel expertise
  • NJ One Call knowledge
  • NetSuite
  • Great Plains software

References

References available upon request.

Timeline

Director of Product Management - Coconut

ITI Tropicals
05.2025 - Current

Product Management Support

iTi Tropicals, Inc.
11.2017 - Current

Logistics Administrative Assistant

iTi Tropicals, Inc.
01.2015 - 10.2016

Sample Administrative Assistant

iTi Tropicals, Inc.
05.2013 - 01.2015

Manager – Payroll

Waters & Bugbee Inc.
02.2011 - 01.2013

Assistant – Operational Support

Waters & Bugbee Inc.
07.2008 - 02.2011

Customer Service Representative

Black Forest Acres
02.2007 - 01.2008

HS Diploma -

Hamilton High School East (Steinert)

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