Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Rattray

Hartford,CT

Summary

Dedicated and compassionate Licensed Practical Nurse (LPN) with over three years of experience in the healthcare field, providing high-quality patient care in fast-paced medical settings. Skilled in monitoring vital signs, administering medications, and assisting with treatment plans to enhance patient well-being. Seeking an LPN position where I can utilize my clinical expertise, strong communication skills, and commitment to patient-centered care to contribute to a dynamic healthcare team.


Overview

14
14
years of professional experience
1
1
Certification

Work History

CNA

Avery Heights
01.2022 - Current
  • Assist with daily living activities, including bathing, dressing, feeding, and mobility support.
  • Measure and record blood pressure, pulse, temperature, and respiration rates.
  • Interact with patients, families, and healthcare teams to ensure quality care.
  • Follow proper hygiene, sanitation, and infection prevention protocols.
  • Provide emotional support and ensure patient comfort with a caring approach.

Customer Service Representative

Ibex Global
09.2017 - 11.2019
  • Strong verbal and written communication to assist customers effectively.
  • Handle inquiries, complaints, and provide solutions to enhance customer satisfaction.
  • Quickly identify and resolve customer issues in a professional manner.
  • Understand customer needs and respond appropriately.

Sales Department Manager

J & R Marketing Firm
03.2014 - 09.2017
  • Drive sales performance and lead teams to achieve revenue targets.
  • Develop and implement sales strategies to increase market share and profitability.
  • Monitor sales metrics, analyze trends, and prepare performance reports.
  • Address challenges in sales processes and develop effective solutions.

Nursing Assistant

Sunrise Nursing Home
09.2011 - 03.2014
  • Provide emotional support and comfort to patients in need.
  • Assist with wound care, catheter care, and other basic healthcare tasks.
  • Help with daily activities, including bathing, dressing, feeding, and mobility.

Education

Practical Nursing - Diploma

Lincoln Technical Institute
New Britain, CT
07.2025

Skills

  • Catheter Care
  • Infection Control/Prevention
  • Medication Pass
  • Patient Charting
  • Wound Care
  • G-tube Feeding
  • Insulin Administration
  • Patient Care
  • Vital Signs
  • Compassion and empathy
  • Vital signs monitoring
  • Patient care
  • Time management

Certification

  • CPR - Hartford October 2023 - October 2025
  • CPR-certified healthcare professional with hands-on experience in emergency response and patient care.
  • BLS October 2023 - October 2025
  • Dedicated healthcare professional with BLS certification, ensuring quick and effective emergency response in patient care settings.

Timeline

CNA

Avery Heights
01.2022 - Current

Customer Service Representative

Ibex Global
09.2017 - 11.2019

Sales Department Manager

J & R Marketing Firm
03.2014 - 09.2017

Nursing Assistant

Sunrise Nursing Home
09.2011 - 03.2014

Practical Nursing - Diploma

Lincoln Technical Institute

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Melissa Rattray