Melissa Raughley
Roaming Shores,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Licensed Chemical Dependency Counselor III
Glenbeigh Hospital
06.2013 - Current
- Support and assess patients struggling with addiction and dual diagnosis issues and devise strategies based on client needs.
- Use of knowledge of different treatment modalities to provide patients with individualized options for successful outcomes.
- Develop individual treatment plan goals based on history and diagnosis.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guiding of patients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Motivational Interviewing (MI ).
- Referral to Continuation of Care Coordinators for addiction services at time of discharge, and continuum of care based on individual patient needs and preferences.
Discharge Facilitator
Glenbeigh Hospital
01.2009 - 12.2013
- Coordinated continuation of care needs to our patients via scheduling follow up appointments such as PCP, Psychiatric, Therapy, and Specialist appointments as applicable.
- Facilitated interviews and appointments for intake for follow up care at (HWH) Halfway House, 3/4 way housing for those pts. who were homeless.
- Facilitated dialogue between patients, family members, and outside program workers to provide best possible outcomes for continuation of care.
- Tracking of individuals discharged from our facility and made follow up wellness calls to them.
- Documentation of number of patients, and their (LOC) levels of care daily to keep track of number of individuals discharging (WSA) with staff approval, (ASA) against medical advice, and (C-WSA) conditional with staff approval.
Intake Specialist II
Glenbeigh Hospital
06.2004 - 02.2009
- Intake of potential admission calls, and determination of client needs.
- Referral of clients to outside resources for drug and alcohol treatment if applicable.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
- Coordinated admissions coming into the hospital including those referred by employers, and the judicial systems.
- Preparation of client registration, including set up of clients using CMHC and E-CET computer programs.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Trained new intake staff to deliver high-quality client care.
- Built relationships with community agencies for timely service referrals.
Education
Bachelor of Arts - (BGS) Bachelor of General Studies
Kent State University
Kent, OH12.2013
Skills
- Critical Thinking
- Interdisciplinary Care
- Addictions and Substance Abuse
- Patient Care
- Motivational Interviewing
- Crisis Intervention
Timeline
Licensed Chemical Dependency Counselor III
Glenbeigh Hospital
06.2013 - Current
Discharge Facilitator
Glenbeigh Hospital
01.2009 - 12.2013
Intake Specialist II
Glenbeigh Hospital
06.2004 - 02.2009
Bachelor of Arts - (BGS) Bachelor of General Studies
Kent State University
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