Melissa Ray
Registered Nurse
Niagara Falls,NY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Registered Nurse, Emergency Department
East Niagara Hospital
Lockport, NY
02.2018 - 07.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Provided direct patient care, stabilized patients and determined next course of action.
- Implemented medication and IV administration, catheter insertion and airway management.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Registered Nurse
Prime Care Nursing Agency
Jackson, MS
09.2003 - 12.2010
- Managed care from admission to discharge.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Implemented medication and IV administration, catheter insertion and airway management.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Organized and managed care of patients undergoing various therapies and procedures.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Registered Nurse, ICU
Central MS Medical Center
Jackson, MS
05.2002 - 09.2003
- Provided direct patient care, stabilized patients and determined next course of action.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Organized and managed care of patients undergoing various therapies and procedures.
- Monitored patient reactions to drugs and carefully documented findings.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Implemented medication and IV administration, catheter insertion and airway management.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Waitress Trainer
Tico's Steakhouse
Jackson, MS
01.1995 - 03.2001
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Trained and mentored Number new personnel hired to fulfill various roles.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Liaised between executives and entry-level workers, facilitating smooth communication.
Education
Bachelor Of Science - Chemistry
Alcorn State University
Lorman, MS 08.1990 - 05.1994
Associate Degree In Nursing - Nursing
Hinds Community College Nursing/Allied
Jackson MS 09.2000 - 05.2002
Skills
Medication distribution
Infection control measures
Data Collection
Medication Administration
Tracheostomy Care
Patient evaluation
Chronic disease management
Patient Assessments
Neurology awareness
Patient Management
Proper catheter insertion/removal
Lab result interpretation
Hospice and palliative care
Evaluations
At-risk patient care
Oxygen saturation standards
Palliative care awareness
Chest pain management
Personal care needs
Insulin medication assistance
Feeding pumps understanding
Professional bedside manner
Strong clinical judgment
Emotional intelligence
HIPAA education
IV setup
Critical care
Relationship building
Timeline
Registered Nurse, Emergency Department
East Niagara Hospital
02.2018 - 07.2018
Registered Nurse
Prime Care Nursing Agency
09.2003 - 12.2010
Registered Nurse, ICU
Central MS Medical Center
05.2002 - 09.2003
Associate Degree In Nursing - Nursing
Hinds Community College Nursing/Allied
09.2000 - 05.2002
Waitress Trainer
Tico's Steakhouse
01.1995 - 03.2001
Bachelor Of Science - Chemistry
Alcorn State University
08.1990 - 05.1994