Melissa R. Collins

• Generated accurate transcripts of insurance calls, financial dictation and medical records efficiently.

Upheld hygienic conditions by thoroughly cleaning communal workplace areas.

• This course is structured to teach the fundamental and basic concepts of traditional Mexican Food techniques and cookery to include cooking techniques, sanitation, safety, equipment usage as needed and maintenance, course knowledge and professionalism
• Focus is upon different different aspects of the cuisine from Street Food to Desserts

• Convert multi-voice audio to typed documents within a 24-48 hour turnover rate

• Maintained operational readiness through precise execution of clinic opening and closing protocols.
• Fostered positive relationships with customers to ensure satisfaction.
• Maintained accurate documentation of patient data across electronic and written formats.
• Facilitated efficient communication through managing multi-line phone systems.
• Managed scheduling to optimize time use.
• Issuing timely reminders.
• Managed and accounted for financial transactions.
• Managed inventory of dietary items and prescriptions for canines and felines.
• Clean and prepare exam/surgical rooms before patient use.
• Supported various stages of complex surgeries.
• Educated clients about their pets’ prescribed medications.
• Kennel duties