Melissa Redman
Lake City,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Inventory Manager
The Bimini Brothers Inc
Kalkaska, MI
09.2022 - Current
- Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
- Monitored inventories on computer to generate accurate reports.
- Analyzed stock levels and processes to predict inventory problems and formulate solutions.
- Retained optimal inventory levels to prevent disruptions in business operations.
- Examined levels of supplies and material to determine shortages.
- Followed operational guidelines to properly unload and stock merchandise.
- Handled ad resolved escalated situations related to inbound deliveries.
- Organize & put away inventory in designated area
- Assist with set up & ensure inventory gets ordered for all active projects
- Assist with project wrap up, reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
- Monitoring incoming deliveries and track as necessary.
- Prepared inventory for shipment by attaching tags and labels.
Furniture Designer Assistant
Merchants Market & Vintage Finds
06.2019 - 09.2022
- Clean and repair antique and vintage furniture and home décor for processing.
- Paint, distress, and seal furniture.
- Organize and stage pieces.
- Delivered new design ideas and brought each to attention of owner to use in upcoming opportunities.
- Contributed ideas during strategic and conceptual brainstorming sessions.
Teller
Huntington Bank
Lake City, MI
10.2017 - 06.2020
- Exceed internal/external service standards
- Product knowledge expert
- Meet or exceed all established sales and service goals
- Greet and welcome all customers in a timely manner
- Process customer transactions quickly and accurately
- Balance cash drawer
- Answer phones promptly and professionally
- Identify sales referral opportunities
- Maintain knowledge of state and federal banking laws and regulations.
Service Center Supervisor
TBA Credit Union
Traverse City, MI
03.2016 - 03.2017
- Exceed Service Standards
- Build positive relationships with members by assessing needs & recommending appropriate financial solutions
- Meet all established sales and service goals
- Track pending and approved sales using credit union’s data processing system
- Maintain comprehensive knowledge of credit union products
- Lead, mentor, and coach daily activities of Service Center team
- Monitor quality of member service
- Back up Service Center Specialists and Officers by taking calls, opening accounts, and processing loans
- Deliver disciplinary action when necessary
- Train new Service Center team members.
Personal Banker
Fifth Third Bankcorp
Traverse City, MI
10.2015 - 03.2016
- Consistently meet or exceed sales and cross sell goals for loans, deposits, and fee income, as set by management
- Maintain a working knowledge of and utilize the Consultative Sales Process
- Uncover consumer loan opportunities during customer interaction and oversee the loan process until completion
- Consistently meet or exceed brokerage referral goals as set by Bancorp
- Initiate and maintain customer contact through a variety of methods
- Perform opening and closing procedures as a member of the platform staff.
Assistant Branch Manager, Personal Banker, Lead Teller, Sales & Service Associate
JP Morgan Chase, N
Colorado Springs, .A. CO
07.2004 - 10.2015
- Vital in acquiring, retaining and expanding of new personal and business relationships by uncovering customer needs
- Received and disbursed money, and kept records of money and negotiable instruments
- Explained, promoted, and sold products and services, such as checking/savings accounts, credit cards, loans, convenience products
- Coordinated data between various departments on fraudulent activities incurred in customers’ accounts
- Counted currency, coins and checks received for deposit in vault from businesses and branch bank, by hand and using currency-counting machine
- Vault teller
- Maintained records of tellers’ daily overage and shortage
- ATM & TCD custodian.
Education
Diploma -
Briggsdale High School
01.1996
General Studies Leadership Franklin Covey Certification / Training Time Management 4 Roles of Leadership -
Interviewing for Success -
Skills
- Critical Thinking
- Maintaining Product Levels
- Problem-Solving
- Inventory Counts
- Verbal and Written Communication
- Decision Making
- SOP Creation
- Time Management
- Complex Problem Solving
- Inventory Management Software
- Interdepartmental Collaboration
References
References
Available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Inventory Manager
The Bimini Brothers Inc
09.2022 - Current
Furniture Designer Assistant
Merchants Market & Vintage Finds
06.2019 - 09.2022
Teller
Huntington Bank
10.2017 - 06.2020
Service Center Supervisor
TBA Credit Union
03.2016 - 03.2017
Personal Banker
Fifth Third Bankcorp
10.2015 - 03.2016
Assistant Branch Manager, Personal Banker, Lead Teller, Sales & Service Associate
JP Morgan Chase, N
07.2004 - 10.2015
Diploma -
Briggsdale High School
General Studies Leadership Franklin Covey Certification / Training Time Management 4 Roles of Leadership -
Interviewing for Success -
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